Head of Enterprise Services, Nordic and Baltic countries

Head of Enterprise Services, Nordic and Baltic countries

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond the ordinary. Sound interesting? Then come and join our global team as Head of Enterprise Services for Nordic and Baltic countries (NRB), located Finland, Sweden, Denmark or Norway. This position reports to the Head of Zone and is part of the Zone management team

About Enterprise Services: One our major global business ‘Horizontals’ focusing on Value Partnerships with some of our key customers. Value Partnerships are long-terms customer engagements combining our leading technology portfolio with other customized services (consulting, education, financing, innovation, etc.) to deliver increased value to customers.

Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

Your tasks and responsibilities

• You will be responsible for developing and executing a plan to grow our Enterprise Services business in the zone/country. You are responsible for the overall management and success of this business and the organization.
• Responsible for the order intake, revenue as well as the profitability of the Enterprise Services (ES) business in your assigned geography. You will actively identify, propose, support and realize specific projects, to achieve your targets.
• You are responsible to lead, and scale a talented team of sales, solution architects and project managers while embedding the positive and unique values of our company culture. You ensure the organization stays competitive and responsive to market changes.
• You will deploy our portfolio elements to make compelling value propositions to customers and drive change in the healthcare market.
• Develop strong internal relationships and process know how to ensure timely and adequate response to Customer needs. This includes the Siemens Healthineers zone/country organizations, zone/country management, EMEA ES and ES global to achieve business goals.
• You will also build and maintain industry know how and relationships.
• You will ensure overall professional CRM and project execution is applied. You oversee the daily operations of the business, ensuring efficiency, productivity and adherence to performance metrics.
• You ensure compliance to all Siemens Healthcare guidelines and quality management system.

Your qualifications and experience

• 10-15 years of experience managing complex business relationships, strategic planning, and execution, ideally in Sales, business development or business management roles
• Excellent track record in understanding customer pain points and creating value propositions to address them
• Negotiation techniques and methodologies.
• Experience in working in technology industry preferably in Healthcare/medical equipment as service/sales or business management role.
• Working within cross functional teams/processes to achieve goals. Strong evidence of ability to build solutions across multiple stakeholders in complex relationships is essential.

Your attributes and skills

• Degree in relevant discipline.
• English (Fluent).
• Knowledge of one or more local languages would be a clear plus.
• Leadership skills and at least 5 years’ experience of managing a diverse team.
• You are a team player and able to build high performance teams.
• Pro-active mindset and ability to develop / co-create new business opportunities with customers.
• You comfortably interact and present at C-level / senior ministry representatives.
• You have a “Can do”- mentality, a structured work method, strong capabilities to develop new concepts and communicate your ideas convincingly complete your profile.
• You enjoy working in a dynamic environment subject to continuous improvement and optimization.
• You have developed intercultural skills.

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at Jobs & careers (siemens-healthineers.com)

As an equal opportunity employer, we welcome applications from individuals with disabilities

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To all recruitment agencies:
Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.