Delivery Manager NemLog-In

Delivery Manager NemLog-In

Overview
About us and our team
The eID Solutions business, comprising more than 200 colleagues, is at the forefront of creating secure identity solutions and new innovative services of tomorrow leveraging modern technology. Our state-of-the-art solutions empower both private and public sectors to deliver fast, secure, and compliant digital services to their users. We are the trusted supplier of the Danish national ID infrastructures MitID and NemLog-in and we are currently expanding internationally through strategic relationships with banks, merchants, and the public sector. Soon eID Solutions will be part of IN Groupe, a key player in identity and trust solutions for global exchanges.

About your future role
As Delivery Manager you will lead the deliveries of NemLog-in, one of the most critical digital infrastructures in Denmark. You will be part of an open and sharing community of highly skilled professionals, joining NemLog-in comprising of several delivery teams.

Your key responsibilities in this role will be:

• Overall end-to-end delivery of NemLog-in services across development, support, maintenance, and operations with primary focus on development

• Overall management of the continued development of NemLog-in, including responsibility for planning larger requests for change

• Manage and align customer expectations and deliveries according to the contract

• Lead, engage and motivate team leads and foster a collaborative and supportive environment

• Operational responsibility for the NemLog-in business case, financial management and reporting

• Coordinate with your colleagues who are responsible for delivering support and operational services

• Ensuring a constructive and efficient collaboration between internal and external stakeholders

• Identify and mitigate issues and risks

• Monitor status and progress, and report to relevant stakeholders, e.g. internal and external steering committees

• Evaluate performance and ensure continuous improvements and efficient ways of working

• Develop and bring the best out of the talent in the delivery organisation

What makes you the best person for this job?
Now when you read about the role, are you curious to discover more? If your answer is yes, check what qualifications make you the right candidate to apply. But keep in mind one thing - on top of your skillset, knowledge, and experience, it's your personal qualifications that makes a difference for you to achieve your goals in everyday work.

Qualifications needed to be successful in this role:

• Experience working with public sector clients and managing a wide range of stakeholders

• Excellent interpersonal skills with the ability to liaise and sustain an excellent collaboration with the customer and stakeholders internally and externally at all levels

• Experience with working in an agile set-up with portfolio management and managing large projects/program with numerous tracks

• Strong leadership abilities, including the capacity to involve, motivate and guide cross-functional teams

• A holistic mindset with a structured, analytical work approach and strong at keeping the overview

• Strong leadership, interpersonal and communication skills, including crafting and delivering presentations at executive level

• A team player mindset, able to work effectively at all levels of an organization and ability to set clear goals, work pro-actively and get the desired results

• Strong in financial management and reporting

• Must be able to thrive in a hectic environment

• Proficiency in written and spoken Danish and English

• Experience with IT contracts, preferably public sector contracts

• Experience with project and program management, portfolio management and agile delivery, including SAFe

Additional skills and experience that would make you stand out:

• Experience with public tenders

• Experience with management of operation, and support of complex it-solutions

• Proficiency in project management methodologies and tools

• IPMA level A or B or equivalent

• Good knowledge of ITIL

• Used to working with compliance requirements, preferably knowledge of e.g. GDPR and NSIS

Apply now! If this is the right job for you, we would love to hear from you! Please apply as soon as possible. Interviews will start in August. We are committed to creating a diverse culture in which talents from all walks of life can feel like they truly belong. By reading about this job opening, you are one step closer to getting there.

If you’re curious to learn more about the job, you’re welcome to contact hiring manager Head of Customer Group, Karin Bentsen; +45 28 113 113.

By exploring this job opening, you're one step closer to joining us. We're excited to learn more about you!

Work location
Denmark