Chief Revenue Officer

On-site, Hybrid

• Copenhagen, Hovedstaden, Denmark
• •London, England, United Kingdom

•+1 more

Job description
It is exciting times for Famly! We are going through a period of rapid growth, and we’re seeking a Chief Revenue Officer to lead sustainable revenue generation strategies across US, Europe, and the UK. You’ll lead a team of 6 direct reports and a 50+ people organization and build a strategy to deliver on our ambition to drive growth.

What you will be doing:
You’ll lead a team of 6 direct reports and a 50+ total organization:

• 3 country managers of UK, Germany, and the US
• Head of Inside Sales supporting SDRs globally
• Head of Payments and M&A supporting our payment initiatives and M&A
• RevOps organization

Strategy & Planning:

• Key contributor to the commercial and business planning of Famly’s three year plan.
• Conduct market analysis to identify new opportunities for growth and potential risks.
• Establish pricing models and strategies that maximize revenue and align Famly’s long term vision.
• Assess and improve upon current sales processes, methodologies, infrastructure and metrics.
• Formulate strategies together with the country organizations to increase ARR growth as well as revenue through customer acquisition, retention, and expansion.
• Participate in all commercial budget planning together with the Head of Finance.
• Help prioritize initiatives and resources that are constrained between the markets.
• Help gather and prioritize product feature requests and opportunities from all markets and figure out what overall across Famly would drive the biggest impact.

Supporting Famly’s Country Managers:

• Work with the country managers to push the market forward and grow our overall market share as well as the revenue per customer.
• Ensure that the country organizations run as efficiently as possible in terms of processes and that best practices and learnings are shared across markets.
• Along with country managers, oversee and ensure action if markets are dropping behind their plan.
• Work with the country managers to rally and motivate the country organizations.
• Demonstrated success creating a strong sales engine and improving sales operations resulting in repeatable success.

Representing the markets internally and externally:

• Alongside the CEO & CMO, craft and execute against overall revenue strategy for all functions from initial lead through customer acquisition to maximize revenue across a global team.
• Collaborate with other executives to ensure alignment on company goals and strategies.
• Participate in Famly board meetings and regularly communicate with the board of directors on revenue performance and strategic initiatives.
• The CRO will be a senior commercial leader in Famly who sits close to the countries and represents the commercial organization on the highest level in Famly in the executive leadership team.

Drive a high performance culture

• Recruit, train, and develop a high-performing country and revenue team.
• Foster a culture of accountability, performance, and continuous improvement.

What success looks like:

• On target ARR growth globally and within primary markets
• Global vision for commercial and our international expansion plans
• Leading by example to set a high performing culture

Job requirements
What you bring to the role:

• Solid experience as SaaS CRO who has seen scale of ($15-50M ARR)+.
  • Multiple markets (ideally US and European cities), total CRO organization of 50+ people
• Have run and lead organizations in multiple markets/regions ideally with country managers.
• Experience with SaaS high velocity SMB sales and potentially enterprise sales experience.

About you:

• Zero to 1 builder - can build new programs from scratch and pivot quickly according to customer impact
• Strong leader – action oriented and leads from the front with creative, strategic, and financial acumen. Strong business intellect necessary for taking the business to the next level.
• High degree of intellectual horsepower and demonstrable emotional intelligence.
• Highly collaborative and hands-on, excellent relationship building skills, data driven by nature with an ability to prioritize, negotiate, and work with a variety of stakeholders.
• Creative in solving problems and understanding new markets.
• Must be a builder – of teams, processes, systems, and culture.
• Ability to represent the company with credibility and build strong relationships both internally and externally.
• Results oriented executive who is energetic, resilient, and personally committed to achieving success.
• Entrepreneurial, highly self-motivated, passionate, and energetic leader.
• Outstanding communication skills

We appreciate that everyone brings something unique, so even if you don’t tick every box above, we’d still love to read your application.

And Famly are...? … you wonder
It all began when our co-founder Henrik’s daughter was ready to start at daycare. He couldn’t believe the amount of work being done on paper - and how distant he felt from his first child during the day. With his friend, Famly’s co-founder and CEO Anders, they set about solving that.

These days, the 150 of us building Famly are trying to do two things for our 3,200 customers:

• Giving children the best possible start to life.
• Championing the vital work that goes into making that happen.

We do that with software that brings hundreds of thousands of parents closer to their child’s day while they’re away from them. We also make financial, pedagogical, and planning tools for more than 34,000 childcare professionals, saving them hours and reducing their admin stress.

Ultimately, that gives them more time and headspace for the little ones that really matter. Come help us make that happen.

You’ll love working here because:

• We’re all about hiring clever people who are good humans too. It means Famly is full of top thinkers and generous teammates waiting to help you shine.
• We like to give a lot of ownership both in terms of responsibility and freedom to try new things. We’ll get you up and running and collaborate along the way, of course.
• A value of ‘make your colleagues shine’ is all about breaking down silos, celebrating one another, and staying connected across departments, offices, and oceans.
• Flexible hours in a hybrid work environment. We fit work around our lives - not the other way around. If you need to work different hours sometimes or take the day from home we trust you to do just that.
• A big focus on people support with personal and career development, including leadership training in a wide-variety of topics.

Interested? Let us know! We're looking to fill the position as soon as possible, so get your application in today by sending us:

• Your CV
• A cover letter, in which you tell us about yourself and why you’re the best person for this position.

The interview process will include cognitive testing, case study and panel- and individual interviews.

We look forward to hearing from you!

Famly is committed to creating a more diverse, equal, and inclusive workforce, building teams that represent a variety of backgrounds, perspectives and experiences. It is a fundamental policy at Famly not to discriminate on any basis or characteristics and celebrate diversity. Everyone is welcome and encouraged to apply.