Head of Digital Product Operations

Job Description
LI-KO

Are you interested in driving digital product management and operations at the LEGO Group?

Bring your proven experience in digital product management, with a solid understanding of product development processes, operating models, and product team performance and come join our digital technology organisation in a key role!

Core Responsibilities

• Drive Digital Product Operating Model and Capability: Defines and governs the operating model for Digital Products at the LEGO Group. Responsible for continuously evolving ways of working, building digital product capabilities, evolving our career framework for Product Managers and the organisational set-up. Reporting to the Chief Digital & Technology Officer (CDTO) and working closely with the Chief People Officer (CPO), the role drives the operating model by documenting, articulating, evangelising and continuously refining it.
• Cross-Functional Technical Leadership: Create, build and lead the community of Heads of Products (without direct/ formal line leadership authority or responsibility) through mentoring, sponsorship. Steer and make key decisions on the operating model, ensuring consistent processes, execution and efficiency, across all areas/ products whilst acknowledging nuances where needed and helping to remove any roadblocks. Bring the digital product voice of the organisation into Digital Technology leadership team and be a visible evangelist for Digital Product Ways of Working at the LEGO Group.
• Organisational Initiatives: Establish and lead cross organisational working group to drive initiatives aimed at improving our shared operating model and capabilities. This includes fostering collaboration and communication across departments to drive well-rounded improvements and align efforts towards common goals.
• Capability Building & Development: Continuously build and strengthen capabilities for Digital Product Management across Heads of Products’ organisations, Product Teams and the business, with a focus on innovation, i.e., experimentation, ideation techniques, opportunity validation, working with objectives and key results, and developing product strategies.
• Consulting & Advisory: Provide team and leadership advisory on standard methodologies in cross-functional product development, such as guiding team topologies, setting team scope and ambitions through objectives and key results, dual-track agile development, ideation and validation techniques, partner alignment, and fostering a flexible workforce and culture.

Play your part in our team succeeding
The LEGO Group is seeking an experienced and visionary Head of Digital Product Operations, reporting to the Chief Digital & Technology Officer (CDTO), to lead and evangelise our Digital Product Ways of Working and Capability across the business to enable succeeding in achieving our strategic priorities.

The role is pivotal in driving a product-centric approach and efforts to streamline tools and processes, improving data-driven decision making, enhancing cross-functional collaboration, continuously building capabilities within teams and across the business. Ultimately, this should allow our Product Managers to focus on what they do best: understanding customer needs, defining product vision, fostering innovation, driving product strategy and delivering exceptional digital products.

This role/ colleague could potentially move into a Head of Product or a similar business leadership role when we have reached well established, mature level of self-sustaining capabilities and practices.

Do you have what it takes?

• Proven experience in digital product management, with a strong understanding of product development processes, operating models, and methodologies.
• Excellent partner management, communications and presentation skills, with strong ability to influence senior leaders and cross-functional teams and create followership and communities.
• Proven success in leading organisational change and development, ideally with focus on digital transformation and/or digital product ways of working.
• Strong knowledge of agile development practices and cross-functional team dynamics.
• A passion for fostering innovation and a deep commitment to continuous learning and improvement.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

• Location
  • Billund, Denmark
  • Copenhagen, Denmark
• Job ID:
  0000019297
• Category
  Project / Program Management