Configuration Management Operations Specialist

Configuration Management Operations Specialist (DevOps Engineer)
In Our Automation, AI & Tools area is looking for an Operations Specialist to join our CMDB team. You will be part of an international team that delivers CMDB system that primarily support the configuration and change management processes.

• Participate day to day platform support within the team
• Participate in development, maintenance and operations of the CMDB
• Participate in development, maintenance and operations of integrations and discovery of data
• Initiate and participate in automation improving the CMDB service and the operations of the service.
• Develop and maintain technical documentation, standard operating procedures, and best practice guidelines. Share knowledge and insights internally in the team.
• Be an essential part of continuous improvement of the data quality and the service provide by CMDB

Do you have the skills that will enable you to succeed in this role?

• You have at least 3+ years of hands-on technical experience in IT, working with infrastructure, servers, network, databases and cloud infrastructure etc.

Or

You have at least 3+ years or of experience as a developer with strong infrastructure knowledge or background.

• You possess strong analytical skills and understanding of discovery patterns, payloads and data structures.
• You possess strong problem solving, analytical and excellent attention to detail skills.
• You have a strong understanding of networking and infrastructure, which includes servers, networking, databases, and cloud services.
• You have experience with discovery related technologies, such as WMI, SSH, SNMP and REST APIs.
• You have at least 3+ years of experience with one or more of the following PowerShell, Python (Jython), C#.
• You have experience with Git and automated deployment (Azure DevOps)
• You prefer writing a script to solve a problem.
• You have good communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors.
• Knowledge of UCMDB(OpenText) or similar tools is an advantage.
• Education in Computer Science, Engineering or in a related field.

About Aeven and Automation, AI & Tools Team
At Aeven, we are driven by a mission to safeguard and enhance the digital infrastructure that is essential to the lives of millions. To achieve this, we are on the lookout for individuals with sharp minds, capable hands, and, most importantly, positive personalities that thrive on collaboration, contribution, skill development, and making a meaningful impact.

Aeven's Automation, AI & Tools division is at the forefront of delivering a comprehensive suite of integrated technologies encompassing Infrastructure Automation, RPA, Application Lifecycle Management (ALM), Monitoring, ITSM, and CMDB. With an extensive portfolio that combines enterprise-grade solutions and in-house innovations, we facilitate Aeven's growth journey, offering both traditional on-prem infrastructure and application outsourcing as well as hybrid cloud services.

The CMDB system's primary goal is to support.

• The Configuration Management Process
• The Change Management Process

And support and provide data for several services, including but not limited to:

• Operations
• Automation
• Monitoring
• Reporting
• Projects
• Licensing
• Security and compliance
• Datacenter Management

Department:

Lokation: Copenhagen