Business Analyst Intern

Looking for an exciting internship for Spring 2024? If you’re eager to gain real-world experience with platform and customer experience in an international e-commerce business, kickstart your journey now as an Business Analyst intern in our Shopper Experience department!

We are looking for a detail-oriented and data-driven intern to join our dynamic Shopper Experience team. If you are passionate about ecommerce and have a knack for turning data into actionable insights, we want to hear from you!

We intend to become the world’s go-to destination for men’s accessories, and we’ll do that by creating a captivating, inspirational platform for our customers. We’re well on our way to accomplishing that with our products, tech stack and marketing initiatives, but we need to ensure our customers get the best experience possible at every touchpoint on our platform. When launching big projects, you’ll be responsible for data collection, analysing and delivering actionable insights.

Tasks and responsibilities
Campaign Analysis:

• Analyse performance of ecommerce campaigns with a strong focus on orders, revenue, conversion rates (CR), and profit.
• Drive insights to inform the strategy for upcoming campaigns and contribute to the development of business cases behind them.

Product Recommendation Optimization:

• Lead efforts to optimise product recommendation performance on the platform, analysing key metrics such as click-through rates, conversion rates, revenue, and customer engagement.
• Utilise behavioural tracking to understand what works, how it works, and identify areas for improvement.

Average Order Value (AOV) Analysis:

• Conduct in-depth analysis of average order value, staying in touch with daily fluctuations.
• Identify factors that influence AOV and develop strategies to increase it without negatively impacting conversion rates.

Shopper Journey Analysis:

• Analyse the shopper journey through behavioural tracking within CDP systems.
• Focus on understanding how different customer segments across categories and countries shop online.
• Identify friction points in the buying process and develop strategies to increase checkout completion rates while driving higher average order values.

Who you are

• You’re on a relevant educational path and are looking for an unpaid internship for Spring 2025 for at least 3-4 months.
• Have experience with qualitative and quantitative research. An interest in numbers and statistics is an advantage.
• You are ambitious and results-oriented and enjoy working with structure.
• You are fluent in written and spoken English.
• You brighten up the office with good vibes and high team spirit.
• Maybe you have a long commute to Horsens? We are super flexible and are happy to cover the transportation costs.

Why you should want to work with us

• An inspiring environment. A positive and young culture where you’ll get a steep learning curve with continuous sparring and feedback.
• Challenges, responsibilities, and the opportunity to make a difference.
• Space for your ideas to be tested and experimented with.
• All the caffeine you need. Whether it’s coffee, tea, or energy drinks, we'll make sure you stay hydrated. And snacks, lunch, and way too much cake. We’ll make sure you don’t go home hungry.

Who we are
Trendhim designs accessories for men and sells them directly to consumers online. Helping men express themselves and tell their story. With more than 10,000 products we help customers in more than 25 countries and 18 languages. We send out more than 1 million packages each year and more than 100.000 browse our website every day.

We've grown from a dozen employees to 100+ in a few years and were awarded the Børsen Gazelle 7 years in a row. That’s the success story you’ll help us build upon. We have great ambitions to continue the ambitious growth journey while maintaining and developing the strong entrepreneurial spirit that clearly permeates the company. You will be taking part in a young talented team in an action-focused and flexible company that values challenges, responsibilities, and the opportunity to leave your mark.

Read more about our vision, DNA, history, and culture in our Atlas here: www.trendhim.com/media/atlas.pdf

Ready to apply? Send your application and tell us…
● Who are you and why you would love to join our team?

● What are you studying and how does an internship fit in?

● When you're able to join as an intern (which months).

We speak English at the office and welcome all nationalities, but feel free to send your application in danish.

Application deadline: As soon as possible