Director, D&T Transformation

Director, D&T Transformation City: Copenhagen V Country/Region: DK Application Deadline: N/A Director, Transformation - Digital and Technology

Do you want to be a part of the world’s leading jewellery company while putting your experience in Digital Technology into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting business area and work in a truly international organisation of can-do spirited, passionate, and performance-driven people.

We value flexibility and informal working, and you will be trusted to deliver, while focusing on outcome and impact over doing tasks and ticking boxes.

About the Team:

In Delivery & Planning we have a mission of driving and improving end to end delivery of tech initiatives in collaboration with Product, Project and Development teams – seeking to deliver expected outcome for our customers and colleagues in shortest possible time to market while staying within budget.

We collaborate, deliver services and provide expertise across the Digital and technology domains to ensure clarity, providing coaching and driving for more consistency.

We want to be the healthy friction in our organisation asking the right questions ensuring ambitions are always clear and that we focus on outcome.

If all of above sounds intriguing we want you to join us to bring your leadership, expertise, knowledge, ideas, entrepreneurial spirit, and experience to make a significant impact, and help build and shape this with us going forward.

The role

We are seeking a dynamic and visionary Transformation Director to lead our digital and technology transformation efforts. This key leadership role will focus on enhancing our operating model with outset in our digital and technology strategy - through mastery, training, and coaching, while also being a key contributor to our people and culture agenda across our technology hubs. In addition the role will lead, drive and ensure traction on our transformation priorities.

The ideal candidate will possess a deep understanding of change management principles, technology disciplines and operating models - and demonstrate the ability to foster a culture of accountability, delivery on commitments, innovation, collaboration, and continuous improvement across our technology domains.

Key Responsibilities:

• Transformation Leadership:
  • Spearhead the transformation team's efforts to evolve and implement our operating model, ensuring alignment with technology strategy, D&T organizational goals and objectives – and taking accountability for ensuring progress via Transformation Management Office
• Training, Coaching and Mastery:
  • Develop and implement strategies to drive mastery in defined transformation practices across the organization – enabling Transformation objectives
  • Design and deliver training programs and deliver coaching that enhance the skills and capabilities of team members within the digital and technology organization.
  • Provide coaching to leaders and employees, fostering a growth mindset and ensuring the successful adoption of new methodologies and practices.
• Change Management Capabilities:
  • Enhance change management capabilities across technology domains to ensure seamless transitions during transformation projects.
  • Identify and mitigate resistance to change by employing effective communication strategies and engaging stakeholders at all levels.
• Transformation Progress and Performance Metrics:
  • Establish and track key performance indicators (KPIs) to measure the effectiveness of transformation initiatives and training programs.
  • Continuously assess progress and adapt strategies to ensure successful outcomes.
• People and Culture:
  • Champion the people and culture initiatives within the digital and technology organization, aligning them with the overall strategic vision of the company.
  • Contribute to onboarding, engagement, communication and collaboration improvements through various initiatives that promote a positive workplace culture.
• Stakeholder Engagement:
  • Collaborate with cross-functional teams to ensure alignment on transformation goals and initiatives.
  • Communicate transformation objectives, progress, and outcomes to stakeholders, fostering transparency and buy-in throughout the organization.

• Proven experience in leading transformation initiatives within a digital and technology environment ideally in global companies
• Strong Programme and Delivery Management experience to drive progress while ensuring followership
• Strong knowledge of different operating models within Digital and Technology organisations
• Strong knowledge of change management methodologies and frameworks (e.g., ADKAR, Kotter’s 8-Step Process).
• Exceptional leadership, coaching, and mentoring skills with the ability to inspire and engage teams.
• Demonstrated success in driving cultural change and enhancing employee engagement.
• Outstanding communication and interpersonal skills, with the ability to effectively engage stakeholders at all levels.
• Strong analytical and problem-solving abilities, with a focus on results and continuous improvement.

Our Pandora Values:

We dream, are visionary and go beyond the obvious.

We dare to pursue bold ambitions with courage and speed.

We care deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow, and

we deliver on our promises to colleagues, customers, partners and stakeholders

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. In compliance with the Colorado Equal Pay for Equal Work Act.

Did we get your attention?

We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:

Joe McBrien, TA Specialist, Global Office [email protected]

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

Icing on the cake

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.

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