Senior Salesforce Administrator

- Who enjoys cross-functional work

Are you ready to take your Salesforce expertise to the next level? We're seeking a dynamic Senior Administrator to revolutionize our business processes and drive innovation through the power of Salesforce. As a certified Advanced Administrator with a knack for automation and a passion for continuous learning, you'll be handed the responsibility of maintaining and optimizing our Salesforce.

DCC Energi is one of Denmark’s leading energy companies, currently undergoing an exciting transformation with a strong focus centered around standard solutions, scalability, digitalization and automation to help shape the energy transition to low and no carbon together with our customers. Salesforce CRM is a strategic cornerstone of this development.

In this role, you'll leverage your deep understanding of Salesforce's declarative features and your business acumen to create human-centered experiences that solve real-world problems and transform how we operate. Your ability to translate complex business requirements into elegant technical solutions will be key as you collaborate with stakeholders across the organization.

Become a Key Player with Salesforce at the Center
As a Senior Salesforce Administrator, you will play a key role in our Customer & Business team, where you’ll be responsible for maintaining and enhancing our Salesforce platform. In close collaboration with various departments, you’ll create and optimize workflows that support our digital transformation and ensure a seamless customer journey.

Certifications
Salesforce Certified Advanced Administrator

Salesforce Certified Platform Developer 1 would be a plus

Responsibilities/Tasks

• Design, maintain, and optimize business processes
• Utilize tools like Salesforce Flow to build and automate workflows
• Documentation of business processes in Salesforce
• Perform data manipulation and configure platform settings
• Manage user accounts and resolve issues through Zendesk tickets
• Collaborate with business teams to create and modify reports and dashboards
• Oversee general platform maintenance and release management
• Participate in resolving integration issues connected to Salesforce

About you

• You are a dynamic and proactive Salesforce professional with a strong background in Salesforce administration and a solid understanding of development principles
• Your expertise includes creating, maintaining, and enhancing automated business processes, particularly within Salesforce, using tools like Flow
• You are up to date with the latest advancements in the Salesforce ecosystem
• Demonstrate a passion for learning and staying up to date with new technology, and with a mindset geared towards innovation and collaboration, you are a self-starter who inspires others by leading by example
• You quickly grasp business needs, design effective Salesforce solutions, and communicate them clearly to both technical and non-technical stakeholders
• You have excellent communication skills, and a proven track record of working in a collaborative team environment
• General understanding of Code such as Apex, JAVA, Python is a big plus
• Be a self-learner who leads by example and challenges the status quo with a beginner's mindset
• Understand the declarative features of the Salesforce Platform and how they can be used to design a human-centered user experience to solve problems
• Provide ongoing support and training to end users, including the creation and delivery of workshop materials, demoing new features, and documentation maintenance
• You are adept at translating business requirements into technical solutions, ensuring these solutions are well-documented and easy for end users to understand and adopt
• Proficiency in Danish or another Scandinavian language is preferred but not required

Overall, you are a passionate technologist with a deep understanding of Salesforce's declarative features as well as having a strong business acumen, dedicated to designing human-centered solutions that drive business success.

What do we offer?

• An exciting job with great flexibility and influence over your workday, along with excellent professional development opportunities
• Good colleagues and an informal atmosphere
• The opportunity to help transform the Danish energy system towards a future with no carbon
• An attractive salary package including pension and bonus, free mobile phone and internet access, health insurance, group life insurance

Interested?
If you have questions about the position, feel free to contact Monica Christiansen at phone number +45 20290503 Ole Middelhede at phone number +45 4057 0220 at NVOLVE, who is our search partner.

Use link https://app.elvium.com/da/positions/27645/c/applications/new to apply for the position. We review applications on an ongoing basis, so let us hear from you as soon as possible.

We look forward to hearing from you.

A Company Full of Energy
Our purpose is to help everyone move forward in the green transition. We focus our energy on energy. That’s how it is today and how it will be in the future regardless of the types of energy we trade. We aim to support our customers' needs by purposefully expanding our product range and offering advice and solutions that create opportunities and value.

In total, we are 250 dedicated employees focused on mutual value creation, quality, and customer-oriented solutions.

Learn more at dccenergi.dk.

Ansøg her Kontaktinformation
DCC Energi, Nærum
Nærum Hovedgade 8
2850 Nærum
Danmark Hovedstaden

Monica Christiansen

Customer Experience Insights Manager

20290503

[email protected]

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