Solution Consultant

Oct 3, 2024

Are you a Martech Expert, Martech Consultant, or similar with experience in and passion for digital marketing automation, personalization, and loyalty solutions? Are you deeply interested in both the bits and bytes of marketing technology, the business problems it solves, and the value it creates for companies? Are you curious and eager to learn and grow your expertise? Would you like to contribute to the success of one of the leading agencies in the world and work with leading global brands? Then you might be the Solution Consultant we’re looking for in Copenhagen or London!

What will your day look like?
As a Solution Consultant, you will help our clients grow by researching, analyzing, understanding, and documenting client needs and solutions. In the solution consulting team, we help our clients connect business and technology by analyzing business requirements and creating solution designs and roadmaps to put in place the technology that meets their needs.
As such, you will work alongside Account Directors, Data Specialists, Business Consultants, and Content Strategists, amongst others.

More specifically, your tasks include:

• Analyzing and documenting client business requirements for marketing automation and personalization solutions, taking into account the client business strategy and objectives as well as technical, data, organizational, and creative context.
• Researching, evaluating, and documenting new technology vendors and products in the market to help evaluate the potential fit with VML MAP’s offerings and client business requirements.
• Researching, documenting and evangelizing best practice solutions to our client service teams to help increase the take-up of best practice across our clients.

Who are you going to work with?
As a member of the solution consulting team, you will work closely with your colleagues, who will introduce you to our approach, capability models, frameworks and blueprints. At VML MAP’s headquarters in Copenhagen, you will become part of a team of competent colleagues who always go the extra mile to help each other deliver to the client.
You will become part of a dynamic and international environment, with great opportunities for you to challenge yourself at a world-class agency while learning and growing your technology expertise and business acumen along the way.
Your work will depend on collaboration with the broader organization, which means that you will get to collaborate closely with experts and professionals from our technology, data, experience design and client teams from our other offices in the UK, Sweden, Norway, Finland, Spain, Portugal, Canada and Thailand. We are proud of our multicultural environment and easy-going, yet dynamic atmosphere where we not only work together – we are great at having fun as well.

What do you bring to the table?
As a Solution Consultant, we don't expect you to have 20 years of experience, but we do expect you to bring the right talent, mindset, and personality. You are an easy-going and likable person who is proactive, independent and responsible. You also appear as a helpful team player who enjoys working with a team towards a common goal. You always do your best to deliver the best possible solutions despite any challenges that may arise.

You have a deep interest in digital technology, you are curious and a fast learner, your thinking is structured and analytical, yet creative in problem-solving and adaptable to quickly changing project contexts and goals. Moreover, you are comfortable presenting and communicating complex technology solutions in speech, writing and PowerPoint to both tech and business people, and interacting with client stakeholders on all levels in English.

In addition, you have:

• Professional experience with marketing automation, personalization and digital marketing technology.
• An understanding of marketing processes, organization and value creation.
• An ability to speak with different levels of stakeholders within an organization, from CTO to business stakeholders.
• Prior experience with requirements gathering and fit-gap analysis is a plus.

A leader in personalized customer experiences
VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network
We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

For more information, please visit our website, and follow us on our social channels via Instagram and LinkedIn.

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