Logistics and Operations Manager

WE ARE SEEKING A HIGHLY SKILLED AND SERVICE-ORIENTED LOGISTICS AND OPERATIONS MANAGER TO MANAGE OUR WHOLESALE LOGISTICS OPERATIONS EFFICIENTLY
This role involves being the primary point of contact for our Wholesale customers, our third-party logistics (3PL) in the US, and key internal departments such as logistics, finance, and the commercial team.
As our Logistics and Operations Manager, you will be instrumental in driving the day-to-day business operations and ensuring that our logistics processes run smoothly and efficiently. Your role will be critical in coordinating with our 3PL partner Bergen, managing customer relationships, and fostering communication across all departments.

YOUR MISSION & RESPONSIBILITIES AHEAD OF YOU

• Oversee and ensure the smooth operation of daily logistics activities, including inbound and outbound
• Lead and participate in monthly Business Review meetings with our 3PL to ensure alignment and address any operational challenges.
• Spearhead logistics projects, aiming for continuous improvement in process efficiency and cost optimization.
• Plan and coordinate new collection launches, ensuring timely goods receipt and adherence to launch schedules.
• Process reorders promptly and manage specific customer requests and deliveries.
• Administer all invoicing to B2B customers, including handling chargeback disputes and ensuring compliance with customer requirements.
• Exhibit a proactive, positive attitude and deliver exceptional service across all forms of communication.
• Manage and resolve any logistics-related issues or discrepancies that arise.
• Create launch picks, ensure fair allocation and shipment timing according to revenue targets and launch dates
• Understanding both RFID, EDI order flow and routing requirements per customer and in a structured manner
• Actively participate in weekly internal meetings providing necessary input for the supply chain to run efficiently
• Various Ad Hoc tasks

MUST HAVE REQUIREMENTS

• Minimum of 5 years in supply chain/logistics management, demonstrating progressive responsibility in high-volume environments
• A Master’s degree in Supply Chain Management, Logistics, or a related field is required.
• Proven experience in logistics and operations, particularly in a wholesale or retail environment.
• Strong technical skills with a deep understanding of RFID and routing requirements, capable of processing both EDI and Non-EDI orders.
• Excellent organizational skills, with an ability to manage multiple tasks and adapt to changing priorities.
• Outstanding communication and interpersonal skills, capable of working collaboratively in a fast-paced, agile environment.
• Independent problem-solving skills and a strong customer-centric approach.
• Proficient in Microsoft Navision or similar ERP systems; additional experience with logistics software is highly advantageous
• Must have a strong technical aptitude with an in-depth understanding of Microsoft Excel

THE GANNI WAY

• Ambitious with a drive to get things done and a “can do attitude”
• Great with people, easy to approach and good at taking initiative
• Strong communication skills and ability to handle stakeholders at all levels in the organization
  

We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact)& Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!

GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Operations team!

Department:
456 Broadway, 2nd floor, New York

Lokation: New York

Application deadline: 13 Oct 2024