Senior IT Contract Manager

Are you excited by working in a diverse and growing ecosystem of vendors? Do you flourish in high impact, highly regulated environments? Do you enjoy being part of an expert team that supports stakeholder groups in all areas of the bank? If so, explore this opportunity to join the Vendor Management organisation at Danske Bank could be for you…..

The Senior Contract Manager is accountable for a portfolio of vendor contracts across Danske Bank. The contract manager will execute all lifecycle management governance post contract signature and play a supporting role in pre-contract negotiations and contract creation. Contracts under management will vary in scope and criticality. The role will organisationally report direct to the VP, Head of Vendor Management.

The Senior Contract Manager has the following responsibilities:

Support Pre-contract negotiations:

• Support procurement and business teams in negotiating, scribing and signing key contract schedules
• Own the creation of specific Vendor Management focused contract schedules
• Execute vendor onboarding tasks from a tooling and process perspective to facilitate transition and on-going vendor governance

Executing day-to-day contract Governance:

• Scheduling and running all vendor governance meetings in alignment to internal vendor management procedures
• Updating and maintaining all necessary vendor and contract details in tooling
• Ensuring that the ongoing service is delivered as per contract
• Representing the contract across the organization to internal customers
• Soliciting required data, statistics and reports for analysis and to facilitate effective service monitoring
• Serving as the point of escalation for issues/incidents relating to the contract
• Participating in negotiating service level agreements (SLAs) and operational level agreements (OLAs) relating to the service
• Managing the contract change process as required
• Participating in and facilitating internal and external contractual meetings
• Liaising with the appropriate process owners throughout the contract lifecycle, for example: Service Continuity, Service Availability, Service Capacity, Service Level Management, Change Management, Problem Management, Risk Management, Security Management, etc.
• Supporting the Contract Owner in all contractual matters and questions and help using the Contract to the benefit of Danske Bank as much as possible

Skills Profile:

• Strong experience in manging complex vendors and contracts (10+ years)
• Commerically and financially astute
• Ability to write, read and execute contractually sound positions
• Excellent communication skills, able to interact professionally with a range of audiences
• Strong self-starter with the ability to shape your focus around challenges of varying, potentially un-related topics
• Ability to build data, presentations etc for senior audiences
• Ideal candidate would have experience from the Banking industry (or a parallel, highly regulated environment)

Interested?
We will be conducting interviews on a continuous basis. Please do not hesitate to contact Paul Wood, Head of Vendor Management on [email protected] for more information.

Commitment to Diversity
At Danske Bank, we not only embrace diversity but actively promote it within all levels of the company. We champion Women in Tech and everyone else who brings unique perspectives to our digital table. We believe in equal opportunity and encourage applications from candidates of all backgrounds, experiences, and perspectives.

Adresse:
Bernstorffsgade 40
1577 København V