Claims Examiner (Motor Third Party Property Damage)

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Job Level: Professional

Location: KUALA LUMPUR, Federal Territory of Kuala Lumpur, MY, 50470

Area of Expertise: Customer Services & Claims

Unit: Allianz Malaysia

Employing Entity: Allianz General Insurance Company (Malay

Job Type: Full-Time

Remote Job: Hybrid working

Employment Type: Permanent

ID: 49856

Position Cluster:

Summary
As a Claims Examiner, you will be responsible for evaluating and processing Motor Third Party Property Damage claims. You will investigate claims, determine coverage and liability, and ensure fair and prompt settlement in accordance with company policies and guidelines.

Key Responsibilities:

• Review and evaluate Motor Third Party Property Damage claims to determine coverage, liability, and damages.
• Conduct thorough investigations, including analyzing police reports, repair estimates, and investigation reports to assess the validity of claims.
• Coordinate with repair shops, adjusters, and other professionals to gather necessary information.
• Maintain detailed and accurate records of all claims activities and decisions.
• Communicate effectively with claimants, providing clear explanations of claims processes and decisions.
• Ensure compliance with all legal and regulatory requirements.
• Collaborate with other departments to resolve complex claims issues.
• Managing interactions with intermediaries and customers.

Qualifications:

• Bachelor’s degree in a related field or equivalent work experience.
• Minimum of 2 years of experience in motor claims examination or a related field.
• Strong knowledge of motor insurance policies, coverage, and regulations.
• Good written and verbal communication skills.
• High attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.