VP of Design & Research

We are on the lookout for a talented VP of Design & Research to lead our design and research teams, ensuring that our solutions remain cutting-edge and user-centric.
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Do you want to help the world EV better?

We are on the lookout for a talented VP of Design & Research to lead our design and research teams, ensuring that our solutions remain cutting-edge and user-centric.

Is this you?

As a VP of Design & Research at Monta, you will be a strategic leader responsible for driving the design and research efforts across our complex product suite focusing both on B2B and B2C experiences. You will oversee a growing team, currently composed of 10 designers and researchers, set to expand to 15+ by 2025. Your role will involve leading both B2B and B2C teams, ensuring that our product design and research processes are aligned with the unique demands of the EV charging industry and our diverse customer base.
Who are we?
Monta’s powerful SaaS platform connects the dots in the entire EV charging ecosystem. As a B2B2C company with an engineering-driven culture, and engineers comprising one-third of our team, we offer comprehensive, tailored software solutions for drivers, businesses, and industry partners.

What’s our mission?
We aim to make EV charging simple, accessible, and reliable. Our software ensures a consistent experience across all charge point brands, empowering owners with a seamless solution

What else should you know?

We've just closed a massive 80M EUR Series B round, propelling us toward revolutionizing the EV charging experience.
Our growth is skyrocketing! Our platform currently powers more than 1.5 million charge sessions a month, welcomes ~1.500 new users per day and more than 10.000 new charge points are activated on our platform every month, primarily driven by our large enterprise solution providers utilising our platform.
We'll use this funding to enhance our software-only strategy, expand into new markets, and improve our product for an electrified future ⚡

Here are the key responsibilities of the role:

• Strategic Leadership & Vision: Serve as the strategic and visionary compass for our Design & Research team. Guide the team toward sustainable, long-term goals, providing oversight to ensure that design solutions are strategically aligned with Monta’s mission to revolutionize EV charging. You will be a trusted leader who can inspire, challenge, and provide a clear vision while remaining open to input from your team.
• Team Management & Growth: Lead, mentor, and grow Monta's Design & Research team. With a focus on managing managers, you will coach and support the leads within the team, especially as many are new to their roles. Your leadership will be key in helping the team grow and succeed.
• Process Improvement & Structure: Oversee and enhance the structure, alignment, and process maturity across the design and research teams and the development process. Your experience with complex product suites will be instrumental in improving current processes and introducing new, effective approaches, particularly in the fast evolving EV charging industry.
• Advocacy & Strategic Influence: Act as a strong advocate for design and research at the executive level, securing a seat at the table for UX in early strategic decision-making processes. Champion the importance of design and research, driving UX strategy across Monta and ensuring that these functions are integrated into the company’s broader strategy.
• Mentorship & Talent Development: Foster a strong feedback culture, providing constructive guidance that helps the team grow. You will identify and nurture talent within the team, promoting professional growth and establishing a culture of continuous learning and development.
• Research Leadership: It's not just about Design! Lead and manage the research team, ensuring that research is integrated into the design process and that the insights gained are actionable and impactful. Your existing experience in managing researchers will be crucial in elevating the role of research within Monta.

These are just some of the achievements we expect from the role:
It’s not just what you do – how your work impacts our products and processes is also important to us. And your problem-solving expertise combined with innovation and out-of-the box thinking won’t just help us, it’ll (hopefully) also increase your professional growth and job satisfaction.

• Creating and achieving measurable business impact through product launch successes, revenue growth and cost efficiency.
• Achieve user satisfaction (Both b2b and b2c) through product market fit and NPS scores, delivering a positive user experience.
• Achieve high team engagement and performance through development and career advancement within a culture of transparency and feedback.

As a VP of Design & Research, you ought to have the following experience:

• Experience Leading UX Teams: You have a minimum of 10 years of experience in product design and user research, with at least 5 years in a leadership role overseeing design and research teams in a complex product environment focusing on both B2B and B2C. You have successfully led and grown UX teams across a complex product suite and are not a first-time leader.
• Experience Managing Managers: Proven experience in managing managers, with the ability to coach and support team leads, particularly those who are new to their roles. You have hands-on experience and track record of developing design and research leadership talent within your teams.
• Strategic UX Leadership: Demonstrated ability to create and execute UX strategies across an organization, with a focus on long-term, sustainable solutions that align with business goals and a deep understanding of how to integrate research into the design process and use insights to drive product strategy.
• Executive Advocacy: Strong ability to advocate for design and research at the executive level, ensuring these functions are represented in strategic discussions and decision-making.
• Process & Structure Improvement: A track record of enhancing existing processes and introducing new approaches that improve efficiency, alignment, and overall team performance.
• Strong Feedback and mentorship culture: A leader who excels in giving and fostering constructive feedback, promoting a culture of continuous improvement and professional development. Proven ability to identify, nurture, and develop talent within teams, fostering a culture of learning and growth.

• Impact: You will be playing a critical role in shaping the Design & Research team in a company that is revolutionizing the industry, influencing how solution providers, businesses and EV-drivers interacts with our product suite.
• Growth: You will be leading and scaling an amazingly talented team, driving innovation and excellence in both B2B and B2C design and research within a fast growing and impactful industry.
• Innovation: You will be at the forefront of innovation, setting new standards and paving the way for the user experience in a new industry that is only just getting started.
• Culture: You will be joining a company with a strong culture and strong values, and be invited in to a collaborative, supportive and dynamic environment where your contributions are valued and recognized.

What will you get? Some of our benefits include:

• 3 annual company-wide events (including 3 day Summit) plus team events - both in-person and virtually
• Warrant program - share Monta’s success!
• Vacation days are 30 days (5 weeks + 5 top up days!)
• Educational budget + time off for personal/professional development
• Shared company car + electric bikes in our bigger offices
• Stay fit with a subsidized gym membership
• Free snacks & beverages at the offices
• Subsidised plant-based lunch
• Pension + Health Insurance
• Paid parental leave
• While we recognize the benefits of occasional remote work, this role is primarily office-based to ensure that you are available to support your team, foster innovation, and maintain the strong, dynamic culture that defines Monta.

What’s the salary range for this role?
The salary range for this role is 90-100.000 DKK/month (€12 - €13.400/month). Our offer will be based on the level of your experience.

Some of the "Nice to knows":

• Please send us your application in English.
• Deadline for final applications is 24th October 2024.
• Employment start date is 01st Jan 2025
• Location is either Copenhagen or BerlinFind out more by visiting https://careers.monta.com/

Please note that we don’t accept unsolicited applications from headhunters or recruitment agencies. Unsolicited applications sent to our company or co-workers are considered to be the property of Monta, and we won’t agree to pay any referral compensation or recruiter fee without a signed agreement.

To succeed in this position, your spoken and written English skills need to be proficient. Since Monta is a globally active company, you’ll be communicating often and regularly with our co-workers and partners around the world, making your professional English knowledge essential.

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