Functional Consultant, Sales

In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career. Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

Radiometer is launching a strategic business program, called DARWIN, to replace current ways of working and outdated business applications with new globally aligned processes, policies, and data as well as introducing a new modern application landscape with three critical components; Microsoft Dynamics 365FO, Dynamics 365 CRM and PROS Configure Price Quote. During 2024, we have onboarded 15 new Radiometer associates within ERP, CRM and PROS CPQ to deliver on an ambitious program roadmap. So, if you want to join a fast-paced program and can see yourself being part of the established team that will be creating the foundation for how Radiometer will operate the next 10+ years, while also having the chance to experience the multicultural world of Radiometers 30+ locations around the globe—read on.

We are looking for a Functional Consultant with a primary focus on Dynamics D365 CRM Sales, being a strong IT business partner to our global sales organization. You will be responsible for ensuring that global Radiometer Sales processes are supported, in the best possible way, and that new functionality is rolled out to all 30+ Sales sites across the globe. The primary application for this role, is our existing and broad Dynamics 365 CRM solution, covering sales, service, customer complaint and more business processes and system integrations since 11+ years. Additionally, given that a new PROS CPQ solution is recently connected with Sales processes within Dynamics D365 CRM, calls for a close cooperation with the Functional Consultant for PROS CPQ. The Dynamics 365 CRM solution is built on standard components but is e.g. not using the standard Microsoft Sales module.

This position is part of the DARWIN program with a primary location in Brønshøj, Copenhagen and will be an onsite position. You will be a part of the Global CRM team in IT, reporting to the Director, Global CRM, Collaboration & Support.

In this role, you will have the opportunity to:

• Be part of the Global CRM team supporting implementation of the new global Radiometer Business System Platform, centered around Microsoft Dynamics 365FO, Dynamics 365 CRM and PROS CPQ.
• Work closely together with the Business Process Manager for Sales, the sales organization, and stakeholders on understanding the business processes and functional requirements.
• Analyse sales business requirements and collaborate with Solution Architects and Functional Consultants on designing the best possible solutions to business needs to continuously improve the existing Dynamics D365 CRM Sales solution incl. PROS CPQ and implement new and efficient Sales functionality and processes.
• Be empowered to drive and manage the deliveries within the Sales functional track across sales processes and mapping, analysing change requests, bugs, testing, project work, and training users, - all on a global scale.
• Be a trusted, proactive and strategic business partner, providing up to date guidance, training and support on the use and optimization of the Dynamics 365 CRM solution.

The essential requirements of the job include:

• A bachelor’s degree or higher.
• 5+ years as Functional Consultant, Business Analyst or equivalent working with Dynamics 365 CRM Sales processes and functionality.
• A strong ‘Functional Consultant toolbox’, which you master well and can use for change request assessments, analysing, designing, configurating and implementing effective sales processes and functionality.
• Strong ability to understand, improve and challenge business processes
• Proficient in engaging stakeholders proactively to gather business requirements and feedback through effective communication and facilitation.
• An outgoing, direct and strong communicative profile

It would be a plus if you also possess previous experience in:

• Being part of an IT system implementation team in a global organization within a regulated industry and are familiar with GxP.
• Implementing the Lead-to-Invoice process either fully or partly, from Dynamics 365 CRM

Application:
We continuously assess candidates and invite them for interviews, so please don’t hesitate to write and send in the application. We encourage you to apply before end of business on 28th October 2024. If you have questions, feel free to contact Director, Global CRM, Collaboration & Support, Gitte Rosendal, on [email protected]. We look forward to receiving your application.

Danaher

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Placering
Bronshoj, Denmark, state: , cityCountry: Bronshoj, Denmark