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Investigations Analyst

Banking Circle



Are you interested in working in a fast-paced environment team for a growing business, at the cutting edge of the global banking and payments sector? Then this might be the role for you.

Banking Circle is a truly international and vibrant company with more than 550 skilled and dedicated employees worldwide. We are a differentiator in the market who provides the stability of a Bank and the flexibility of a Fintech, in order to deliver a payments solution to our clients as we continue transforming the Banking and Payments industry for the new economy.

About the role
We are looking to hire an Analyst, to join our Investigations team in London, reporting to the Team Lead of Reconciliation, Investigations & Treasury Operations division.

You will be an important colleague within wider Global Core Operations department, delivering against strict SLA’s and driving the continuous improvement agenda within the department.

What you will be doing

  • Applying payment and FX knowledge to daily tasks
  • Investigate and clear reconciliation breaks
  • Produce Root Cause Analysis on reason for reconciliation breaks
  • Look for automation opportunities & work towards 100% STP rate
  • Continuous learning and development of payment routing and infrastructure
  • Create and continuously improve processes
  • Work closely with key internal and external stakeholders
  • Project work and ad-hoc tasks as required

What we are looking for
To be the right candidate for this position, we expect you to have at least a 2 years’ experience from a similar role with a proven track record. You must have knowledge / experience within Financial Institutions and payments. You are a problem solver and you have a strong data-driven mindset.

An understanding of Excel, SQL and various programming languages will be seen as an advantage. You have knowledge in SWIFT, pacs and reconciliation breaks.

Your solid analytical skills enable you to easily comprehend complex issues and you clearly articulates goals and expectations, relating them to the business mission and direction. You are adaptable to change and can also drive continuous improvement agenda within the Global Core Operations department.

As a person, you are outgoing, energetic, confident, trustworthy, execution oriented, and a team player.

As Banking Circle is an international company it´s a requirement, that you are fluent in English, both verbally and in writing. If you master other relevant languages, it will be an asset.

What we offer you
We offer a hybrid work model for our employees to allow for flexibility and productivity. However, we do expect you to spend most of your time in the office to build community and efficiency in the team. Furthermore, we offer a competitive salary and a generous benefit package, opportunities for continuous learning, development, and a dynamic and collaborative culture that values personal initiative and professional achievements.

Would you like to join us?
We will be conducting interviews continuously; therefore, we urge interested candidates to apply online as soon as possible. Please note that we do not accept applications by email.

If you have questions do not hesitate to contact Svetlana Stetchi from People Team on the email: [email protected]. No agencies, please.

Department: Amerika Plads 38, København Ø

Lokation: London (UK)

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Banking Circle

Lautrupsgade 15, 2100 København

Banking Circle is authorised to continue servicing its clients in the United Kingdom after the withdrawal of the United Kingdom from the European Union (Brexit). Banking Circle may continue the operations of its United Kingdom Branch under the Temporary Permissions Regime, a UK statutory enactment allowing EEA authorised firms to operate while the permanent authorisation request is being reviewed by the Prudential Regulatory Authority (PRA) and the Financial Conduct Authority (FCA).


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