Business Designer with UI/UX focus for Intra & Nordea.com

København S, DK, 2300 Helsinki, FI, 500 Stockholm, SE, 111 46 Oslo, NO, 0368

Job ID: 24928

Business Designer with UI/UX focus for Intra & Nordea.com

We are seeking a dynamic and experienced Business Designer with a strong background in User Experience and User Interface research and design to join our team that owns both Nordea’s intranet and corporate website, Nordea.com. In this role you will blend business strategy with user-centered design, ensuring that our digital products meet both business objectives and user needs. Your expertise will help optimize user experience, drive innovative website development, and create solutions that deliver measurable value for our users.

In Nordea, you will work closely with engaged colleagues in an open and exciting environment, where you will be involved in realizing our customers' and employees’ dreams and needs. Our ambition is to offer the best possible user experience to our many different audiences. You will get plenty of opportunities to learn and develop yourself when choosing a career with us. Do you want to get in front and create value for our customers and employees?

About this opportunity
You will become part of the Intra & Nordea.com team in Group Marketing & Channels, where we are responsible for product development and website management of Nordea's corporate website, Nordea.com and Nordea’s intranet.

Your job responsibilities could include, depending on your profile and strengths, a combination of the following:

• User research: Conduct User Experience (UX) research to understand user behaviours, needs and pain points, utilizing methods such as user interviews, surveys and usability testing.
• UX/UI design: Translate research insights into intuitive and visually compelling designs, including wireframes, mock-ups and prototypes.
• Business Strategy Alignment: Work closely with product owners, website managers, stakeholders, and developers to align design solutions with business goals and technical feasibility.
• Data-Driven Decision Making: Leverage analytics and user feedback to iterate on designs and improve the overall user experience.
• Workshops and Facilitation: Lead design workshops and co-creation sessions with cross-functional teams to foster collaboration and innovation.
• User Journey Mapping: Develop user journey maps and service blueprints to visualize end-to-end customer experiences.
• Competitive Analysis: Conduct market and competitive analysis to identify opportunities and best practices.

This position can be located in Stockholm, Helsinki, Copenhagen or Oslo.

In your day-to-day work you will report to the Intra & Nordea.com team lead and cooperate closely with your team, which consists of product owners and website managers. Together with the team, you will also cooperate closely with our IT Development team and external vendors. Who you are Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

Your profile and background:

• Experience: Proven experience as a Business Designer, UX/UI Designer, or similar role for more than 5 years.
• Skills: Proficiency in design tools such as Figma or Adobe XD. Strong skills in UX research methodologies and techniques. Analytics experience preferably using Adobe Analytics is a plus.
• Strategy: Experience aligning design initiatives with business strategies and KPIs.
• Communication: Excellent communication and collaboration skills, with the ability to present design concepts to stakeholders.
• Certifications and portfolio: Relevant certifications or portfolio of past projects in UX design, business design or related fields are a plus.
• Advantageous experience: experience working with Content Management Systems (CMSs) for websites, for example Drupal, Liferay and Magnolia.

If this sounds like you, get in touch!

Next steps Submit your application no later than 01/12/2024. For more information, you’re welcome to contact Mikko Rummukainen [email protected]. At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.

For candidates in Sweden only - ​For union information, please contact [email protected] or [email protected].