Assistant Reservations Manager

Location
Denmark, København

Apply by
2024-11-15

Hos Clarion Hotel Copenhagen Airport sørger vi for altid for at indfri vores gæsters forventning med afsæt i den bedste serviceoplevelse. Det er kernen i vores forretning. Lige nu søger vi dig, der er passioneret omkring den gode bookingoplevelse og glade gæster, til en fuldtidsstilling som Assistant Reservations Manager.

Om stillingen:
Som Assistant Reservations Manager får du ansvaret for den daglige drift af vores Reservations Department, som består af 3 dygtige medarbejdere og dig. Du vil referere til Congress, Meetings & Events Manager Sara Lindgren.

Vores Reservations Department håndterer individuelle bookinger, leisure grupper og overnatninger for flypersonale på både Comfort Hotel Copenhagen Airport og Clarion Hotel Copenhagen Airport.

Dine opgaver:
Din fornemmeste opgave bliver at sikre, at vores gæster får en fremragende bookingoplevelse, og at vores dygtige team i afdelingen har et godt arbejdsmiljø. Det betyder bl.a at du:

• Er ansvarlig for den daglige drift i vores Reservations Department
• Holder månedlige 1:1 samtaler med alle medlemmer af teamet
• Holder årligt Performance Review med alle medlemmer af teamet
• Arbejder med udvikling af teamet og afdelingen
• Tager del i den taktiske ledelsesgruppe
• Sætter mål for mersalg, følger op og motiverer teamet til at nå dem
• Gennemgår og udvikler rutinerne for de forskellige opgaver der ligger i afdelingen

Du bliver desuden et vigtigt bindeled mellem vores Reservations Department, receptionen på Clarion Hotel Copenhagen Airport og Barception på Comfort Hotel Copenhagen Airport. Du kommer også til at arbejde tæt sammen med vores Assistant Manager for Congress, Meetings & Events og vores Revenue Manager.

Hvem er du?

• Du har erfaring fra en bookingafdeling eller lignende
• Du taler flydende dansk og engelsk.
• Du er verdensmester i at skabe dig et overblik og holde hovedet koldt, når det går rigtig stærkt.
• Dit gode humør smitter af på alle omkring dig, og du er en hjælpsom kollega og leder, som tager din del af ansvaret for et godt arbejdsmiljø.
• Du er i stand til at arbejde selvstændigt og kan tage egne beslutninger.
• Har du erfaring med ledelse af et mindre team er dette et plus

Om os
Vi er en del af Strawberry og er Nordeuropas største konferencefaciliteter i direkte forlængelse af en lufthavn. Vi har på tværs af de to hoteller næsten 1000 hotelværelser, 33 mødelokaler, et ballroom og en kongressal med plads til 2150 gæster. Med andre ord, her er fart på og masser af liv. Også blandt personalet, som består af mere end 300 kollegaer fra 46 forskellige lande, som alle bidrager til en fantastisk kultur. Vi håber, du vil være med på holdet!

Kan du udføre jobbet med energi, mod og begejstring? Send din ansøgning til os i dag.

Ansøgningsfristen er den 15. november 2024. Samtaler afholdes løbende.
Bemærk at vi kun accepterer ansøgninger gennem vores rekrutteringssystem.
Vi glæder os til at høre fra dig.

About Clarion Hotel: Clarion Hotel® is not just a hotel chain; it's an immersive experience that combines Scandinavian hospitality with a touch of premium. Our team members are not merely employees; they are an integral part of the Clarion experience. We pride ourselves on delivering on personality, passion, and we always strive for perfection. Join us in shaping the future of hospitality!

Clarion Hotel® is part of Strawberry.

What’s in it for you?
As part of of Strawberry, you will get the best employee benefits of the industry.

A culture to cherish
A culture to cherish
Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!

A culture to cherish
Job security for peace of mind
Job security for peace of mind
When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind
Room to grow
Room to grow
With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow
Explore more
Explore more
We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more.

*If you are employed on a contract for at least 20% of full-time working hours.

Explore more
Open mind, open hearts
Open mind, open hearts
Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts