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EMEA Retail Director

Ganni



WE ARE LOOKING FOR AN EXPERIENCED AND STRATEGIC EMEA RETAIL DIRECTOR TO LEAD OUR RETAIL OPERATIONS AND DRIVE GROWTH ACROSS THE MARKETS. IF YOU ARE A PASSIONATE LEADER WITH A TRACK RECORD IN LUXURY RETAIL MANAGEMENT AND STRONG UNDERSTANDING OF THE EMEA MARKET, THIS ROLE IS FOR YOU!

YOUR MISSION & RESPONSIBILITIES AHEAD OF YOU
As the EMEA Retail Director, you will lead, develop, and implement strategies that maximise regional retail performance. You will oversee the operational excellence, profitability, and brand alignment of all EMEA stores while ensuring an exceptional customer experience.

Responsibilities ahead of you:

  • Retail Strategy & Leadership: Develop and execute the EMEA retail strategy, ensuring alignment with the company’s global goals and objectives. Lead initiatives that drive sales, enhance customer experience and increase regional market share.
  • Operational Excellence: Oversee day-to-day retail operations, ensuring efficiency, cost management, and adherence to company policies and procedures. Optimise store layouts, merchandising, and in-store processes to enhance performance.
  • Team Leadership & Development: Lead and mentor retail managers and store teams, fostering a high-performance culture. Identify talent gaps, develop training programs, and support succession planning to build a strong pipeline of retail leaders.
  • Customer Experience & Brand Alignment: Ensure an exceptional customer experience across all stores, aligning with GANNI’s brand identity and values. Drive customer engagement strategies to build loyalty and increase repeat visits.
  • Performance Monitoring & Reporting: Analyze sales performance, operational metrics, and market trends to identify growth opportunities and areas for improvement. Report regularly to senior leadership on key performance indicators (KPIs).
  • Market Expansion & Partnerships: Work closely with the Chief Commercial Officer to identify new market opportunities, manage store openings, and establish partnerships to expand GANNI’s presence across EMEA.

MUST HAVE REQUIREMENTS

  • Extensive experience in luxury retail management, with a proven track record of leading multi-country retail operations in EMEA.
  • Strong leadership skills with the ability to inspire, mentor, and manage large, diverse teams.
  • Deep understanding of the EMEA market, including customer behaviours, retail trends, and operational challenges.
  • Demonstrated success in developing and executing retail strategies that drive growth and profitability.
  • Exceptional analytical skills, with the ability to interpret performance metrics and translate insights into actionable strategies.
  • Strong customer focus, with the ability to align retail operations with brand identity and values.
  • Excellent communication and interpersonal skills, fluent in English and French.
  • Flexibility to travel frequently across the EMEA region.
  • Passion for the fashion industry and a genuine belief in GANNI’s mission and values.

THE GANNI WAY
We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact)& Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!

GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Commercial team!

WHAT ELSE?
You will be based in our Paris office, requiring frequent travel throughout the EMEA region.

You will be reporting directly to the Chief Commercial Officer.

We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV.

BE BOLD AND JOIN OUR GANNI COMMUNITY!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community. If you have more questions regarding the position, please contact Louise du Toit, Chief Commercial Officer, at [email protected].

We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position” button.

Department:

Lokation: Paris

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Ganni

c/o Baghuset Frederiksholms Kanal 4, 1220 København K

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