Head of Operational Resilience

Are you a strategic leader enthusiastic about safeguarding crucial operations in a high-stakes environment? Do you thrive in roles that require resilience, foresight, and the ability to navigate complex challenges even during disruptions? Join us at Danske Bank as the Head of Operational Resilience and lead the charge in enhancing our capabilities to maintain critical services.

We are seeking a strategic and dynamic Head of Operational Resilience to lead our recently established Operational Resilience function. This senior management role involves directing a team of 7 colleagues committed to enhancing the bank’s ability to deliver critical services across all types of disruptions and having an important role in crisis management and recovery efforts. We describe ourselves as a very supportive and collaborative team in a positive environment. No matter the challenges or pace we prioritise our Friday morning swim at the harbour baths next to our office in Copenhagen. If this piques your interest, please read further.

Key responsibilities

• Lead and develop the Operational Resilience (OpRes) team, serving as the primary point of contact for escalations and a subject matter expert.
• Update and implement the Operational Resilience strategy, ensuring alignment with business objectives and regulatory requirements.
• Oversee the implementation of the EU Digital Operational Resilience Act (DORA) and ensure compliance with the EU Banks Recovery and Resolution Directive (BRRD) in matters related to continuation of operations.
• Foster collaboration across functions to identify critical operations, define recovery objectives, and map dependencies.
• Develop contingency plans with defined Impact Tolerance Levels for critical functions.
• Establish robust reporting systems and KPIs to monitor threats to operational resilience.
• Coordinate responses to major disruptions at local, regional, and global levels.
• Maintain collaboration with Business Continuity Management, Crisis Management, and IT Resilience.
• Represent Danske Bank in external Operational Resilience forums and communicate with stakeholders and authorities.

A great match

• Master’s degree in a related field preferred; Bachelor’s degree with extensive relevant experience also considered.
• Proven experience in operational resilience or related fields within the financial sector.
• Deep understanding of relevant EU directives and regulations.
• Great organizational and analytical skills with the ability to simplify complex issues.
• Experienced in change management and implementing new operational procedures.
• Great leadership skills with experience managing efficient teams.
• Advanced communication, stakeholder management, and networking skills.
• Adaptable to a multinational, fast-paced and changing environment.

Why join us?
We offer you a unique opportunity to join Denmark’s largest bank during a significant period of change. You will work with committed and skilled colleagues in an international environment with opportunities for both professional and personal growth. As a modern workplace, our employees can benefit from our offers such as: Canteen, a highly attractive benefits package offering health insurance, pension, 6 weeks of vacation and more. We have a flexible working arrangement with the opportunity to work from home a couple of days a week.

Interested?
Please submit your resume outlining your relevant experience. We review applications continuously, so apply as soon as possible. If you have any questions regarding the position, please contact Cliff Kamara, Head of Technology Risk, Controls and Resilience, at [email protected].

Placering
Copenhagen V, Denmark

Arbejdsadresser
Bernstorffsgade 40 1577 København V