Retail Execution Manager, APAC

Requisition ID 1962 - Posted - Japan - Retail / Service - Associate - Tokyo, Japan

At B&O Retail, our mission is to strengthen our brand’s luxury position and boost our distribution topline. As the new Retail Execution Manager, you will have an important part in accelerating this mission, aligned with B&O’s overall strategic goals.

As our new Retail Execution Manager, you will gather and analyze relevant data and insights before and during store visits, coordinate with stakeholders for briefings, develop detailed visit plans, conduct thorough on-site and off-site performance evaluations, define and align actions based on findings, involve necessary stakeholders, ensure follow-up actions, and provide continuous support.

Key responsibilities

• Process Implementation: Collaborate with the Retail Team to implement brand compliance and operational principles in markets and stores, aligned with our retail strategy.
• Performance enhancement: Improve store performance by upgrading store experiences and providing additional support tailored to specific needs.
• Standardize Store Quality: Ensure all stores meet brand requirements to maintain a consistent luxury experience.
• On-Site Visits: Visit retail establishments to assess execution and operations firsthand, providing efficient feedback to the Retail team, markets, and stores on areas to improve.
• Continuous Optimization: Regularly evaluate retail operations and identify areas for improvement during onsite visits. Bring insights to the Retail Team to optimize processes and procedures.
• Cross-Functional Collaboration: Work closely with other teams to integrate retail operational principles into relevant activities and decisions.

What you bring
We are seeking someone with at least 5 years of experience within Retail Operations, who demonstrates effective analytical and communication skills, including process and change management skills. To succeed in this role, we seek someone who can collaborate with internal and external stakeholders on a global scale.

Moreover, you bring experience in:

• Product merchandising, inventory management, customer service excellence, and ensuring compliance with policies and procedures. A keen eye for detail and a systematic approach to problem-solving are essential in this area.
• Experience in optimizing and implementing retail guidelines to enhance store performance.
• Collaborating with teams in multiple geographies, cultures, and time zones.
• Communicating effectively with staff, customers, and other stakeholders.
• Analyzing retail and sales data to improve performance and shape strategic decisions.
• Proficiency in spoken and written English.
• Good knowledge of working with office software packages.

What we offer
This position will report to our Senior Manager, Retail Development, who is responsible for our global channel development and execution, across our four hundred Monobrand stores. Beyond the immediate team, you will work closely with our regional Area Retail Managers, and external stakeholders, as well as internal stakeholders in Visual Merchandising, Marketing, Store Design, Training, and numerous other functions.

With approximately 1,100 employees, Bang & Olufsen is an agile company that gives room for individual flexibility and decision-making. Our hierarchy is flat, and our communication is open and trustworthy. We believe in mutual respect and with a unique pool of people coming from +55 countries we aim to build a more inclusive workplace to grow as professionals and as a company and remain innovative.

Compensation: Competitive salary and benefits package.

Location: Tokyo, Japan

Start date: As soon as possible.

Travel: Approx. 80 days per year

How to apply
Submit your CV and application in English by pressing the ‘Apply’ button. Applications are assessed continuously, so please apply as soon as possible and no later than 20th December 2024.

At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs. Our hiring decisions are based solely on merit, and we are committed to fostering a diverse and inclusive workplace where everyone has an equal chance to succeed. If you see yourself in the position and believe you have the potential to support build B&O's future, even if you don't meet all the requirements, we sincerely encourage you to apply. We look forward to hearing from you!

If you want to know more about the position, you are welcome to contact our Global TA Manager, Grant Stevens-Bulmer on [email protected]. Please do not send your CV and application to this e-mail directly as these will not be taken into consideration.

Read more about our recruitment process and explore your career opportunities within Bang & Olufsen here.

Bang & Olufsen has for more than 99 years developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world, Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day, every product is still characterized by the unique combination of beautiful sound, timeless design and unrivalled craftmanship.