OnBase Operations Specialist

We are excited to offer a great opportunity to transform our operations by automating manual processes, enhancing data and document structures, and propelling Eurowind Energy into a new digital era. As an ECM Operations Specialist, you will be at the forefront of this transformation, playing a crucial role in defining and supporting our colleagues through a new digital platform.

Eurowind Energy is a global and leading developer, owner and operator of wind and solar energy projects. Based in Denmark, we operate in 16 different countries across Europe and in the U.S. and we are continuously growing our project portfolio. We believe in a future of renewable energy, and we have an ambitious plan of becoming the next generations’ “Power Major”. Based on a full value chain from greenfield project development to energy trading, more than 650+ team members are dedicated to creating a greener future fueled with nothing but renewable energy!

Your role
As our new ECM Operations Specialist colleague, your key responsibilities will, among other things, cover system maintenance. Here you will oversee the daily operation and maintenance of the ECM system. You will handle change requests from users, ensuring timely updates, tests and proper documentation. Further tasks include managing requests across different service levels (1, 2, and 3), with support from our external partner, and responding to and resolving incidents, maintaining and updating incident management documentation.

Focusing on system availability & reliability, your job will be to collaborate with our external partner to oversee system updates, patches and upgrades and to mitigate any risks that could impact operations.

Close collaboration with stakeholders
Your role will also include exposure to many internal stakeholders covering both the project organisation and the users. You will cover tasks such as:

• Provide comprehensive support to users, addressing system-related queries and issues.
• Conduct training sessions for super-users and end-users.
• Develop and maintain user manuals and other documentation to support ongoing training needs.
• Work closely with the Project Team and ECM organization to ensure we align with organizational needs.
• Communicate system status, issues, and updates to the project team and key stakeholders within Eurowind Energy.
• Participate in planning and strategy meetings to continuously enhance the ECM system.

Your profile
This role offers you the opportunity to shape the framework around it; we value a mindset geared towards growth and learning. You may already have concrete experience with ECM systems through your current or previous roles. Alternatively, you have an education in IT and a keen interest in gaining experience in IT, Data Management and/or Document Management. You are a proactive problem solver who can anticipate issues, propose solutions, and take initiative in a dynamic environment.

As you will be interacting with various internal and external stakeholders, clear communication comes natural to you. You enjoy engaging with diverse groups of people and you thrive in collaborative environments. You work well in group settings, motivating others and contributing to a supportive workplace culture.

Renewable energy is our future. And so are our people!
At Eurowind Energy we do our best to create a culture where everyone is valued and feels at home. You will notice this in your everyday work life, where you have the freedom to speak up and where your voice does mean something to us. We know that when you grow, we grow. Therefore, we strive to support you in what you think is right and in your personal and professional development. We offer you an exciting job in an energetic and international environment. And we promise you: the wind is never standing still.

Did we capture your attention?
Great! If you see yourself in this role, do not hesitate to apply for the position. Please use the link below.

Should you have any questions before applying, please feel free to contact Frederik Lynge Thomsen, [ECM Program Manager], on 30 90 34 21 or at [email protected].

Developing, operating and managing wind and solar parks is not just pure business for us. It is a way to view the world. And with this worldview comes a genuine ambition to be one of the leading developers in Europe. Because creating a future run entirely on green energy matters to us.

We manage our own portfolio of projects and at the same time, we perform technical and financial management of projects. We have throughout many years experienced sustained economic growth in the number of developed projects and companies in management. And we continue to expect this. Simply because it is in our nature to keep developing – projects, companies and our people.

Read more about Eurowind Energy on our website or LinkedIn.

We plan to conduct interviews in the beginning of January.