Customer Success Student Assistant - English speaking (Aarhus)
Formalize ApS
Are you looking for a student position and a great opportunity and want to invest heavily in your career while being a part of scaling a Customer Success team? If so, keep on reading!
Apply for this job 🚀 Are you looking for a student position and a great opportunity and want to invest heavily in your career while being a part of scaling a Customer Success team? If so, keep on reading! We are looking for two student assistants for our growing Customer Success team.
The opportunity and what we offer
Formalize is on a scaling journey with significant traction across Europe. As our new Student Assistant in Customer Success, you'll have the opportunity to learn, grow, and tackle significant challenges to make a meaningful impact. Seize this distinctive chance to actively contribute to shaping Formalize's products growth narrative. You will join a growing Customer Success team of +12 people from start.
- Be part of a fast-growing international SaaS company
- High level of trust and autonomy
- Be part of a social, diverse and international team
Responsibilities
This position is a good first step into getting to know our Formalize product and to know more about how organisations organize their compliance. You’ll work closely with a Customer Success Manager and will help with making sure the customer data gets implemented and integrated in our Formalize platform.
You will:
- Getting a deeper understanding of our platform and framework, along with regulations like DORA and NIS2
- Migrate existing customer GRC data into the Formalize platform
- Configure and customise the Formalize platform to indvidual client specifications e.g. by creating new fields, setting up questionnaires or flows
- Build and implement customer solutions within governance
- Mapping in our platform e.g. qualifying customer risks
- Provide input and feedback in the form of potential product optimization ideas and feature requests
Qualifications and about you
- A structured and detail-oriented mindset
- Thriving in your workdays looking alike
- Interest in the compliance field
- You might be studying within the Business area
- Able to work 15-20 hours a week (part-time) at our Aarhus office
- Professional fluency in English
- Seen as an advantage if you are fluent in German, Spanish, French or Italian.
Opslaget er indhentet automatisk fra virksomhedens jobsider og vises derfor kun som uddrag. Log ind for at se det fulde opslag eller gå videre til opslaget her:
