Global Business Services (GBS) Transformation Manager

Company Description
With more than 3,000 employees, Deloitte is the largest audit and consultancy firm in Denmark. We tailor solutions across Audit, Tax, Financial Advisory Services, Enterprise Risk Services, Technology, and Transformations.

About our team
Finance Transformation is part of Deloitte’s consulting practice and consists of 350 dedicated consultants who work within all aspects of the CFO area and engage with clients to advise, transform, optimise, and operate the finance function. We have private and public as well as national and international clients across different industries and of different sizes, and we work with the lion’s share of C25 companies and public institutions.

Global Business Services (GBS) is an integral part of Deloitte’s Finance Transformation practice. The GBS team is dedicated to helping organizations transform their business operations, driving higher efficiency, effectiveness, and agility. By leveraging a comprehensive suite of services, the GBS practice supports clients in optimizing shared services, outsourcing, and global business service models to create value and enhance performance.

We are seeking an experienced and skilled Transformation Manager to join our GBS team. The ideal candidate will possess a deep understanding of operating model structures and Business Process Re-engineering driven through the lens of cost optimization and efficiency augmentation, experience with the interplay of technology and process design, and change management capabilities. This role will be pivotal in driving strategic business transformation initiatives, focusing on re-enforcing cost optimization strategies by energizing core operational processes and technology design and implementation phases (ERP, process mining, automation and visualization tools).

Job Description
As a Transformation Manager, you will lead large complex engagements for some of the world's biggest organizations. You will identify, design, and implement creative business and technology solutions aimed at driving operational effectiveness, cost efficiencies and organizational agility. In this role, you will architect strategies and transformation programs that will enable process excellence and value creation by optimizing day-to-day operational finance functions using lean methodology in end-to-end process areas such as order to cash, procure to pay, close, consolidation, reporting. You will be responsible for leading business model transformations and cultivating enterprise agility to ensure transformations are anchored in, and unlock, value.

In this role, you will make an impact by:

• Leading Project Delivery
• • Driving large scale transformations, complex and cross functional engagements
  • Advising clients on process re-engineering and process optimization to support enterprise-wide decision-making, improve finance operations, and strengthen stakeholder management
  • Lead the technology solution design and implementation ensuring high quality adhering to the timelines and defined budget
• Engaging in Executive- Level Interactions
  • Partner with C-level executives to address strategic objectives and challenges.
  • Present actionable strategies in clear, compelling terms.
• Driving Business Development
  • Lead RFPs/ proposal preparation by collaborating across competencies/ alliances/ service lines.
  • Cultivate and nurture client relationships beyond project delivery, exploring avenues for repeat business.
• Stakeholder Management
  • Build and maintain strong connections with CXOs across various sectors.
• Project Financials
  • Manage budgets and financial performance for your projects.
• Mentorship and Team Culture-
  • Mentor and guide a team of consultants, fostering a positive and collaborative culture.
  • Encourage professional growth and knowledge sharing.

Qualifications
Ideally, you have:

• Around 6-9 years of relevant experience in the GBS, Shared Services and/or BPO sector
• 4+ years of Direct people management experience
• Bachelor's degree from an accredited university

What you bring to the team:

• Experience with process excellence, including but not limited to end-to-end process areas such as order to cash, procure to pay, close, consolidation, reporting
• Experience in using tools for process mining, visualization tools, Robotics Process Automation (RPA) and understanding of GenAI opportunities in driving transformation
• Strong process expertise in transforming and optimizing day-to-day operational functions (e.g. finance, HR ) using lean methodology
• Experience in designing leading practice based processes and driving the entire journey from assessment, design to implementation
• Superior critical thinking, analytical and problem-solving skills
• Exceptional interpersonal, team-building and oral and written communication skills; outstanding integrity, initiative, creativity, and passion
• Experience with ServiceNow, Salesforce or other customer oriented workflow platforms
• Baseline understanding and position on the current and future applications of Artificial Intelligence in GBS

Even if you do not see yourself in all the bullets above, we still encourage you to apply if you believe your skills can make an impact on our team.

Additional Information
Do you want to be part of our team?
Click the "I am interested" button above if you are ready to join our team.

Send your CV by 17.01.2025. We process applications and arrange interviews continually, so we recommend that you apply as soon as possible.

Expected start date: 01.04.2025

Please do not hesitate to contact Star Jain at +45 30 93 49 08 if you have any questions about the position.

We encourage all candidates to apply for the position regardless of, e.g., age, gender (gender identity and gender expression), sexual orientation, religion, ethnicity, nationality, or disability.

By applying for this job, you will be assessed against the Deloitte Global Talent Standards. We have designed these standards to provide a consistent and exceptional Deloitte employee experience globally.

We look forward to connecting with you!

In Deloitte, you will find passionate, caring people who are curious by nature and striving to evolve. We value our different skills, perspectives and experiences and foster an environment where innovative powers thrive. To us, success is the feeling that the work we are doing will outlast us. The impact we make is not about what we achieve as individuals, but how we enable those around us to be their very best. From professional development to leadership opportunities, we empower our people to be extraordinary by playing to their strengths – because that is how we can make a difference.