Experienced ServiceNow Product Manager

Join us in this role where you’ll as ServiceNow Product Manager, in collaboration with the Lead Architect and the Release Train Engineer, will lead the ServiceNow Product Line providing customer-centric, innovative, and reliable digital products as well as articulating the business needs and prioritisation towards the teams accordingly. You’ll have continued dialogues with senior stakeholders from both IT and business, acting as the voice of the customer while keeping in mind technology constraints. As part of the leadership team, you will set the overall strategic direction for the ServiceNow product roadmap including development, operation and new implementations.

Welcome to Business Platforms
You’ll be part of a newly established IT Product Line for the ServiceNow Platform where you, together with your colleagues, will lead a globally diverse team consisting of +20 colleagues located in Denmark, Poland, and Malaysia. In your role, you’ll be in close collaboration with IT Management, the product line leadership team, and senior business stakeholders. As a team, we are responsible for developing and maintaining the Ørsted ServiceNow platform as well as implementing new ServiceNow modules in both IT and in the Ørsted Business Units.

You’ll play an important role in:

• building up a new ServiceNow IT Product Line covering a range of newly adopted modules

• setting the strategic direction for the development of the ServiceNow platform

• maximising value creation through prioritisation of the ServiceNow product roadmap

• managing a diversified stakeholder portfolio through a transparent and proactive communication strategy

• assuring operational excellence of ServiceNow platforms and associated ServiceNow modules

• implementing a product management culture across IT and business.

To succeed in the role, you:

• have strong leadership experience in building up a ServiceNow organisation, combined with solid technical ServiceNow understanding

• have excellent communication skills and are comfortable with exposure to top-level stakeholders

• have solid and inclusive leadership skills, preferably combined with experience with leading product owners in an agile organisation

• have a strategic and commercial mindset including the ability to address business demands and business benefit, while at the same time managing compliance and regulatory

• are experienced in creating results in an agile organisation model.

Maybe you’ve read the above and can see you have some transferable skills, even though they don’t quite match all the points. If you think you can bring something to the team, we still encourage you to apply.

Shape the future with us
Send your application to us as soon as possible. We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we’ve found the right candidate.

As an applicant or employee, you may request reasonable work and position accommodation or adjustments via [email protected].

Please note that for your application to be taken into consideration, you must submit your application via our online career pages and answer the screening questions relevant for your country. We don't take applications or inquiries from external recruiters or agencies into account for this position.

About the job
Application deadline:
31 January 2025

Location:
Gentofte, DK

Field of work:
IT and digital

Employment type:
Permanent

Work hours:
Full-time

Workplace:
Hybrid (office and home-working)

Imagine a future with Ørsted

About Ørsted
- We develop, construct, and operate offshore and onshore wind farms, solar energy farms, storage facilities, and bioenergy plants in Europe, Asia, and North America.

- Our vision is to create a world that runs entirely on green energy.

- We’ve been ranked as one of the world’s most sustainable energy companies for the past six years.

- We’re headquartered in Denmark.

- We have over 8,600 employees, working in 15 countries and growing.

An inclusive team
Ørsted wants all employees to have the same opportunities for impact and growth, regardless of age, nationality, disability, ethnicity, gender, sexual orientation or beliefs. We’re committed to secure an inclusive work environment characterised by a respect for all people so everyone feels free to openly share their input and ideas.