Systems Engineer III (Corporate Systems)

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.

IT & Operations provides technology platforms for the internal IT infrastructure that powers our users and our product. You will be part of The Corporate Systems Team that provide Trustpilot employees with up-to-date IT capabilities

The Corporate Systems team are responsible for implementing and operating systems in the Human resources information system (HRIS), Enterprise resource planning (ERP) space and Monetisation & Pricing system which are used across Trustpilot’s global offices and form the backbone of the company's internal operations.

In this role, you will develop a deep understanding of Trustpilot’s various internal systems and services. You will be responsible for maintaining and operating the Finance and HR systems across multiple departments in Trustpilot.

What you'll do:

• Manage, evaluate, configure, and oversee the Corporate systems.
• Configure, implement, and integrate scalable SaaS-based Finance and HR solutions (requirements gathering, architecting, configuring, securing, and team training).
• Integrate 3rd party systems and automate processes.
• Investigate system and security alerts and provide incident response.
• Create and maintain technical documentation of systems and processes.
• Be on top of our systems integrations e.g. between HR & Financial systems.
• Manage tickets of incidents and escalations.
• Establish and develop relationships with internal and external stakeholders.
• Participate in internal and cross-functional projects involving stakeholders of all levels.

Who you are:

• At least 5 years experience in working with Finance or HR SaaS systems.
• Experience with Operational processes and tools (e.g. Zuora, Unit4, Sage People, Workday) are beneficial.
• Knowledge of working, Operating, Optimizing and deploying cloud based systems and solutions.
• Experience with Salesforce enhances your application.
• You are capable but can also work in a team environment.
• Your decisions are based on data, and you can analyze.
• Structured working experience.
• You work closely with stakeholders and provide guidance and solutions.

What's in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
• Employee discounts to restaurants and shops

Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

We offer flexibility and are offering these roles to work hybrid with a mixture of office and remote working, or if you are looking to be fully remote we are open to discussing this too! (As long as you are based in the UK or Denmark)

#LI-JC1

About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

Location:
Copenhagen