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Welcoming Specialist - Swedish Speaker in Stockholm Financial Crime Prevention (FCP) · Stockholm, Sweden

Lunar ApS



Are you ready to be part of an ambitious team that's breaking records and reaching new milestones? 🏆 Do you thrive in a social environment where celebrating wins together is the norm?🎉 As we continue our journey to becoming the best everyday bank in the Nordics, we are looking for a Swedish-speaking Welcoming Specialist to support onboarding new business customers across the Nordics, balancing compliance with speed from our Stockholm office.

At Lunar we are democratizing the power of money and changing the way we all bank, pay, and invest. Since starting in Aarhus in 2015, we've grown rapidly and are now a major player in the Nordics, with offices in Copenhagen, Aarhus and Stockholm 🚀

So who are we? Are we a tech company or a bank? Well, we're both, breaking free from the usual categories. Here, tech isn't just a cool add-on; it's the core of how we do things. With our own banking license, we go head-to-head with traditional banks. What sets us apart is the mix of tech and financial services, giving us the power to shake up a dusty industry that's ready for a change.

In our journey to expand across the Nordics, we're focusing on increasing our market share in Sweden. We are seeking a Swedish-speaking colleague to not only drive our ambitions in the Swedish market but also to serve as a vital link, strengthening the connection between our Swedish and Danish offices.

You won’t have to do this all alone, as our new Welcoming Specialist, you will join our dynamic Welcoming team and report to Mohammed Kadim. The department has over 30 amazing individuals working in Copenhagen and Stockholm, focused on onboarding business customers for all of Lunar.

Are you curious about what the team is like, who your manager will be, and want an inside scoop on the office and your new colleagues? Watch this video to follow your new manager throughout their day-to-day activities!

What will you do?

  • Own the approval and onboarding process for new business customers, ensuring a seamless and efficient experience.
  • Work closely with the team to maintain compliance and governance while ensuring timely approvals.
  • Reach out to customers via text and phone to gather necessary information quickly and effectively.
  • Participate in daily discussions with team members and the manager to align on goals and strategies.
  • Contribute to the team's record-breaking achievements by bringing a performance-oriented mindset.

Curious about the Lunar culture? 💚
Everything at Lunar centers around our core - to challenge. It’s infused into our four values and guides us in how to work together, lead projects, and lead people to reach our mission. Our values aren't just words on a page - they're what make us who we are and shape the vibe of our culture. And trust me, we’re all about the vibe. For a longer read about our culture, click here.

We're excited to welcome everyone to apply for this impactful role! We can’t wait to follow up with talents who we believe are the best fit based on the following criteria:

  • Previous experience with onboarding/KYC of business customers in a bank setting or similar.
  • Native/fluent Swedish language proficiency - written and spoken.
  • Swedish ID (to handle business customers)
  • A strong drive for performance and development in a fast-paced environment.
  • Ability to balance risk and approval effectively.
  • Comfortable with customer interactions over various communication channels.

Are you ready to join the journey? Apply now and let’s find out more!

While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn for business announcements and releases 📢, check out our Instagram for an inside scoop on what it’s like to work here 📸, and visit our blog for the latest tech and product insights! 📱🫰

Depending on the regulations in the country you will be employed, we will ask to see or obtain information about your criminal record.

Department
Financial Crime Prevention (FCP)

Locations
Stockholm, Sweden

Employment type
Full-time

Contact Tobias Hellfach Hansen Talent Acquisition Partner – People & Culture

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Lunar ApS

Hovedkontor: Skovvejen 2, 8000 Aarhus

Lunar er en digital bank, der gør tingene lidt lettere. I vores app giver vi hver dag over 150.000 brugere fuld kontrol over deres økonomi. Vi tror ikke på, at vi kan være de bedste til alt - derfor samarbejder vi med dem, der udbyder de bedste produkter, så du kan vælge det, der passer til dig.

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