Customer Success Manager

• Stockholm
• On-site

Job Description
A Scaleup Journey + Entrepreneurial Environment!
Join Lime Go, a scaleup within Lime Technologies Sweden AB (publ). This is your chance to be part of a fast-moving, ambitious team while enjoying the success of a publicly listed company.

What We’re Looking For? 🤓

• 3+ years of experience in Sales or Customer Success.
• Proven B2B and SaaS experience—bonus if it's in CRM!
• Strong ability and motivation to retain and expand customer portfolios (a few hundred accounts).
• A customer-oriented doer who loves customer interaction and delivering value.
• A team player who likes responsibility in a dynamic and rapidly changing environment.
• Entrepreneurial mindset and excitement about the scaleup journey.

Your Role on Our Team? 👨🏻‍🤝‍👨🏻

• Own and manage a portfolio of B2B customers, building strong relationships and success.
• Retain, upsell, and grow accounts by challenging our customers to adopt new features.
• Deliver customer tailored demos (both online and in person).
• Own and be responsible for an order intake budget.
• Be a voice of the customer internally—collaborating with product and sales teams.

The Product? 🤑
Lime Go is a Data Enriched Sales CRM for SMBs in the Nordics. With 1000 customers in Sweden, Norway, and Denmark, we’re aiming to expand throughout Europe to become the Category King within our niche.

What’s the Journey? 🚀
We’re a team of 20 people, laser-focused on aggressive growth. Join us and be part of our scaleup journey as we continue to grow.

Work with great people
Max Nyman

Director

"Let's Go to Europe! (hehe)"

Janina Söderqvist

Sales

"Working at Lime Go is boring - said no one ever!"

Hanna Wenhov

Marketing Manager

"Branding is what people say about your business when you're not in the room.."

Patrik von Berlepsch

Customer Success Team Manager

Jonas Lundmark

Customer Success Manager

Stavros Anastasiadis

Engineering Manager

Skills & Requirements
Requirements?

• Bachelor’s degree 🎓 + Driver’s license 🚙
• SaaS/Startup/Scaleup experience
• Ready to work from our Stockholm office 🎈
• Fluent in Swedish and English 🎭

Reporting & Growth
You’ll report directly to our Sales Manager, with regular 1:1s and be part of the Revenue Operations team (Sales, CS, Marketing & Product).

Benefits & Perks? 💸

• Competitive base salary + commission on portfolio growth
• Generous employee perks and benefits: collective agreement, company conferences and parties, 6 weeks vacation, pension, monthly pubs, merch, wellness allowance, and more
• Tons of team activities and laughs along the way!

The Hiring Process? 💻

• Screening call
• Interview
• In-depth interview with CS Team Manager (Patrik) & Lime Go Director (Max)
• Case assignment to show off your skills
• Reference check
• Final interview with Lime Group CEO (Nils) & Max

Let’s Go!

Great Place to Work

• Tight-knit team
• Collective agreement
• Startup & place to grow
• Modern UI
• Clear vision for the future
• Flexible work preferences
• Competitive salary
• International expansion
• Avg. growth 20%/year = new roles

About the company
Lime Go is a simply clever CRM tool for sales and marketing departments. It is excellent for prospecting and filled with valuable company data to help users save time and increase revenue.

We are an autonomous business unit within the Lime Technologies Group, giving us the awesome perks of being a Nasdaq-listed company as well as the freedom of a startup.

Currently, we have 1600 customers across Sweden, Norway & Denmark, and our end goal is to become the obvious CRM choice for ambitious companies across Europe.

We are growing rapidly and are looking for new colleagues to join us on this exciting journey – let’s conquer Europe together!