Manager Customer Support
Hitachi Energy Denmark A/S
Location:
Ludvika, Dalarna County, Sweden
Job ID:
R0075056
Date Posted:
2025-02-11
Company Name:
HITACHI ENERGY SWEDEN AB
Profession (Job Category):
Sales, Marketing & Product Management
Job Schedule:
Full time
Remote:
No
Job Description:
The Opportunity
We are looking for a Customer Support Manager where you will lead our team working with order project management, being the main contacts for our customers around the globe in their everyday work. Your aim is to ensure that we as a company delivers world class customer experience, meeting customer requests to the best of our ability.
“You will play a key role for the success of our business unit in a stimulating environment of rapidly growing market.” – Henrik Berglund, Planning & Fulfillment Manager
How you’ll make an impact
- Managing our team covering order management.
- Responsible from order received, until delivery complete and payment received.
- Working with our global customer base, consisting of both internal and external customers. Ensuring that our performance is top class, reliable and preferably exceeds customer expectations.
- Collaborate close cross functionally with other departments such as sales, after sales, finance, planning, production, design and SCM.
- Lead and contribute in our strive for continuous improvement of our processes.
Your Background
- You are motivated, service-oriented, and well-organized.
- You thrive in a team environment, have excellent communication skills, and enjoy collaborating with others.
- You embrace challenges in your daily work and are always looking for ways to improve.
- You have a keen interest in both the technical and commercial sides of running a business.
- You possess an academic background in business administration or engineering, or you have relevant work experience in these fields.
- Proficiency in English and Swedish, both written and spoken, is essential. Additional language skills are a plus.
What we offer
- Collective agreement
- Flexible working time
- Health care and wellness allowance
- Fantastic career possibilities within Hitachi Energy both within Sweden and globally
- Mentor to support you throughout onboard phase
- Various trainings and education supporting employee development
- Diversified company with over 70+ nationalities working in Sweden
- Supplementary compensation for parental leave
- Employee Benefit Portal with thousands of discounts and perks
More about us
Join Hitachi Energy and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy!
Applications will be reviewed on an ongoing basis, so don’t delay – apply today!
Recruiting Manager Henrik Berglund, Henrik.berglund@hitachienergy.com, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Håkan Blomquist, + 46 107-38 31 52; Unionen: Olle Ruzicka, +46 107-38 31 44; Ledarna: Frank Hollstedt, +46 107-38 70 43. All other questions can be directed to Talent Partner Eva Schölin, eva.scholin@hitachienergy.com.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Location: (HE)Office_Ludvika Lyviksvagen 10
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