IT Support & Operations Engineer

Unlock the Full Potential of Offshore Wind to Power the World
If you are looking to advance your offshore wind career or explore our industry further, this is your chance to be part of market-leading, and groundbreaking projects.

COP is at the forefront of offshore wind development, leading projects from origination and development through construction and operations in new and established markets around the world. Founded in 2015, our team is comprised of some of the most experienced professionals from the renewable energy and associated sectors, all working together to unlock the full potential of offshore wind to power the world. We are the exclusive offshore wind development partner to Copenhagen Infrastructure Partners (CIP), the world’s largest green energy fund.

The role:
We are seeking an experienced IT Support & Operations Engineer to join our international team. Based in Taiwan, you will provide hands-on IT support to global users, with a particular focus on APAC operations during regional working hours.

This role combines day-to-day end-user support with advanced technical administration, including Microsoft 365, Azure, Intune, Defender, automation, and endpoint management.

You will work closely with IT colleagues in Copenhagen, Taiwan, Greece, and Korea, supporting both daily operations and global IT projects for all COP offices around the world. Occasional international travel to COP offices is part of the role.

Your key responsibilities will include:

• Deliver IT support to users locally, regionally, and globally, resolving issues across hardware, software, and networking.
• Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive).
• Configure and manage endpoints via Intune and Azure AD, ensuring compliance with company policies.
• Administer Microsoft Defender 365, monitor alerts, and assist with incident response.
• Develop and maintain PowerShell scripts to automate tasks, reporting, and audits.
• Manage onboarding/offboarding processes, including user accounts, licenses, and access control.
• Record and track incidents and requests using Jira.
• Collaborate with security and infrastructure teams on compliance, vulnerability management, and system hardening.
• Participate in international IT projects such as migrations, rollouts, and infrastructure upgrades.
• Coordinate with local vendors for hardware, telecom, and IT services.

Your experience:

• Bachelor’s or master’s degree in computer science, data science, engineering or similar, or equivalent hands-on experience.
• 5+ years of professional IT support/operations experience.
• Proven expertise in Microsoft 365, Azure AD, Intune, and Microsoft Defender 365.
• Strong experience with Windows 11 deployment, configuration, and troubleshooting.
• Proficiency with PowerShell scripting and automation.
• Experience with endpoint management and RMM tools (NinjaOne or similar).
• Good understanding of networking fundamentals (VPN, DNS, DHCP, firewalls).
• Experience with ITSM/ticketing tools (Jira preferred).
• Familiarity with ITIL practices and structured service delivery.
• Excellent communication in English; Mandarin or other regional languages are a plus.
• Microsoft certifications (e.g., MS-900, AZ-104, MD-102) are a strong advantage.

What is it like to work here:
We are proud of the unique career experiences we offer at COP and have taken great care to build a culture that supports our ambitions. Here’s what you can expect from your time with us:

• You will be at the heart of the action – Work on projects that shape the future of our evolving industry, collaborating with industry leaders and influencing change on a global scale.
• You will be encouraged to be brave – Move at pace, make bold decisions, and drive the energy transition forward.
• Be trusted to thrive – Work with autonomy in a diverse, respectful, and empowering environment where contributions are valued and your growth matters.

What you can expect:

• Competitive salary and benefits package adapted to market.
• Flexibility & Autonomy – The freedom to shape your workday to balance professional and personal commitments.
• Career Growth & Development – Learn from industry leaders, take ownership of your career path, and be exposed to the full offshore wind project lifecycle.
• International Exposure – Work across multiple markets, engage with global stakeholders, and build an international network of industry leaders.
• A Global & Inclusive Culture – Join an international team where diverse perspectives are valued, and collaboration is at the heart of everything we do.

Ready to go further than you ever imagined? Apply now using the like below.
We kindly ask that all applications be submitted in English, as only applications in English will be considered.
We will conduct ongoing interviews; therefore, early application is encouraged. As a part of our commitment to creating a diverse, inclusive and equitable recruitment process, we request that you do not include a personal photo on your CV.

If you have any questions concerning this position, please contact [email protected]. We will handle your information with confidentiality and handle all personal data in accordance with our Privacy Notice.

Please Note:
We unfortunately are not considering staffing agency inquiries or submissions for open opportunities for our team. We appreciate your respect for our current approach and if future opportunities arise where we require external assistance, we will reach out to selected agencies directly.

Application deadline: Apply no later than 31. December 2025

Lokation: Taipei, Taiwan