• Support sales representatives during the contract processes by drafting contracts for cloud products and services UK, IE, IL, RO regions
• Ensure compliance with Oracle guidelines and policies
• Apply current cloud business practices, pricing policies, revenue recognition policies, migration policies, risk management, credit and current sales compensation guidelines
• Support sales representatives during negotiations with clients
• Evaluate and handle incoming requests via ticketing system, phone or email
• Assist sales representatives with the entire booking package process (RFPs, ordering document, exhibits, agreement and purchasing documentations, signatures on all relevant documents, as well as various other contract related functions)
• Work side by side with our stakeholders to understand and meet customers’ needs
• Interaction with several Oracle departments to provide the highest level of support to sales and help protect Oracle’s interests
• Collaborate with cross-functional groups and escalate as needed
• Consistently completing high-quality work on time
• Manage and prioritize the tickets in the que
• Work closely together with team members as well as colleagues from India and Prague to close each quarter and fiscal year end
• Train new members from different lines of business
• Buddy for new members in the team
• Sales Partnership Award FY17

• Actively participate with SSC Team members to pass/receive/share information in order to increase the quality of our work
• Be first point of contact for Deal Specialists to address system/process/knowledge issues
• Attend regular calls/meetings organized by Process Lead and promote improvement
• First point of contact for system issues and where applicable raise system issues with Process Lead
• Raise issues to correct contract templates and processes documentation
• Work with Process Lead to achieve process/system/quality improvements
• Support system testing and implementation (such as training) and report issues/impact
• Actively participate in conversations both for SSC internally and for relevant Line of Business/knowledge area
• Coordinate business related initiatives/projects
• Work closely together with colleagues in our SSC as well as aboard (Prague)
• Training new members from different lines of business

• Promoting, selling and conducting cultural exchange programs for students (Work&Travel Program)
• Enrolling the students in the program, interviewing, preparing the documents, offering orientation and additional information
• Event planning and collaboration with foreign partners
• Work side by side with students to understand and meet their needs
• Admin and content creator for the online platforms

• Constantly engaging Turkish students in conversation about different and various subjects
• Encouraging them to practice and develop their English speaking skills
• Coordinating and participating in English language classes