Profil #276846

·Analyzed the characteristics of influencers who generate high sales by mapping and segmenting them to define opportunities for sales growth, which succeeded in increasing recruiting rate by 27% in two months.
·Implemented analytical research to develop strategies and campaigns for Japan market growth by analyzing internal and external data such as sales, customer inquiries, and market trends.
·Recruited desirable influencers to promote products and assisted them by ordering products, checking drafts while securing the company's brand image, and scheduling the posting date.
·Researched social media trends to develop brand corners by reaching out to as many social media platforms as possible.
·Managed customer inquiries promptly in every matter such as product details, defects, and replacement to boost customer satisfaction and to maintain high reputation over 4.7 on third party review platforms.
·Ensured and managed that all orders and distribution flows are running smoothly by checking various online platform systems and worked with our partners to address any delays as soon as they are detected.
·Worked closely with diverse teams to develop new strategies, campaigns and products from a customer support point of view.

·Supported sales team by handling customer inquiries, preparing necessary documents, and managing multi-administrative tasks while meeting deadlines.
·Took charge of entire processes from receiving orders of specific types of lamps to arranging deliveries.
·Ensured that all inspection works were performed without deficiencies by overseeing the entire workflow with a keen eye on the details of reports.
·Informed schedule of periodical inspection date to large clients.

HOS is a professional sports facility business consultant company. My client was a university and I provided them better service solutions for university students.

·Collaborated with multi-stakeholders to provide better sports facility environment and services, and to make the company more profitable by analyzing past project data and reported problems.
·Operated national and international sports competitions by managing stakeholders such as a university and large sports organizations.
·Discussed possible solutions with a client regarding any matters following their needs, budgets, and priorities.
·Prioritized on which equipment to buy while considering both students' demands and the university's budget.